KeyBank's employee commitment

KeyBank is committed to building strong partnerships with employees by rewarding them for their contributions and making an investment in each employee. These rewards and investments are the compensation programs, benefit programs, and other development resources that KeyBank provides to employees as part of the Employee Promise.

Pay and performance

Compared to our peers, as well as to non-financial-industry employers in our markets, KeyBank offers competitive pay plans. We believe in rewarding our employees, and we work hard to ensure that your pay is not only competitive, but also aligns with our business objectives and goals. When our benefits are added in (see below), the total compensation package is impressive.

Pay and performance are closely linked at KeyBank. Performance is evaluated through KeyBank's annual review process. At the start of the year, employees and managers develop measurable objectives that are used to evaluate individual performance. When KeyBank achieves success, its top performers have an opportunity to share in the rewards.

Worklife Work/Life balance

Maintaining a balance between diverse professional and personal commitments can be a challenge. KeyBank offers policies and programs to help meet the needs of its dynamic workforce.

Flexible work arrangements

Through our flexible work program, for example, KeyBank offers a number of work arrangements to help you balance personal priorities with the demands of business. Depending on your position and business needs, you and your manager may arrange a work schedule that assists you in effectively balancing your work and personal life - from compressed workweeks to mobile working (telecommuting).


By taking advantage of these resources, learning new skills, and applying them to your job, you will increase your level of performance. We recognize talent, vision, and achievement, and whenever possible promote from within the organization. Your career path is in your hands, and we try to do whatever we can to help you reach your career goals.

Paid time off

Paid Time Off (PTO) combines vacation, personal days, and sick time into one "bank" of days that you can use in any way you choose: for vacations, personal business, school events, doctor's appointments, illness or to care for a sick family member. You receive a generous number of days off each year, based on your years of service and your position at KeyBank.

Employee assistance program

Through the Employee Assistance Program, employees and their family members have access to voluntary, confidential counseling and guidance services seven days-a-week, 24-hours-a-day.

EmployeeEmployee development and training

KeyBank provides development resources to enhance your skills and help you meet the business needs of your job. We offer computer-based and classroom training, self-study programs, workshops, developmental assignments, and mentoring.

Leadership development

KeyBank builds and enhances leadership skills through training and mentoring. KeyBank believes that strong leadership is essential to our success as we respond to frequent changes in the economy and our business.

Education assistance

KeyBank encourages employee participation in educational activities that increase job-related knowledge and improve skills. Education assistance through tuition reimbursement may be provided for study at regionally accredited schools or through the American Institute of Banking (AIB). The amount of tuition assistance varies according to whether you are participating in an undergraduate or graduate program.

Benefits and programs

  • Comprehensive Medical Plan (includes prescription coverage)
  • Dental benefits
  • Vision benefits
  • Long-term disability insurance
  • Short-term medical leave
  • Accidental death and dismemberment insurance
  • Health Savings Account
  • Parking reimbursement account
  • Travel accident insurance
  • Group term life insurance
  • Spousal life insurance
  • Child life insurance

Retirement benefits

  • Generous 401(k) savings plan
  • Discounted stock purchase plan
  • Employee investment programs


  • Discounts on KeyBank products and services
  • Online discounts from major retailers
  • Free checking account
  • Matching gift program