UX/UI Designer Lead in Brooklyn, OH at Key Bank- Corporate

Date Posted: 4/2/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    4910 Tiedeman Road
    Brooklyn, OH
  • Job Type:
    Banking, Retail
  • Experience:
    Not Specified
  • Date Posted:
    4/2/2018
  • Job ID:
    25351BR

Job Description

ABOUT THE JOB (JOB BRIEF)

The UX/UI Designer Lead will manage a small team of designers and cross-functional partners responsible for user design and interface for a specific digital product or squad. In partnership with product management and engineering this role will lead the definition and implementation of solutions for product direction, visuals and experience. This role will be accountable to translate complex business requirements into storyboards, detailed user flows, wireframes, visual design mockups, process flows and sitemaps to effectively conceptualize and communicate detailed interaction behaviors.

At KeyBank we are looking for passionate, multi-disciplinary designers who are as comfortable leading a brainstorm as they are building a data model. We need designers who will obsess as much about the customer experience as they will about the business benefit. This is a fast moving, high energy environment where the right individual can make a difference on the client experience.

The primary measure of success for this role will be driven by increased financial health scores and overall customer satisfaction. The product and service you will be leading must contribute to helping Key differentiate itself from competition.

ESSENTIAL JOB FUNCTIONS

  • Manage a team of designers accountable for the UX/UI for [insert digital product/squad here]
  • Manage the UX/UI resources (internal or agency) required to successfully execute against the established goals and objectives for [insert digital product/squad here].
  • Collaborate with product management and engineering to lead the definition and implementation of solutions for product direction, visuals and experience
  • Lead the execution of all visual design and user interface stages from concept to final hand-off to engineering
  • Facilitate ideation sessions between diverse groups to properly frame complex problems
  • Gather and evaluate user requirements in collaboration with product managers and engineers and then translate into design deliverables
  • Translate complex business requirements into storyboards, detailed user flows, wireframes, visual design mockups, process flows and sitemaps to effectively conceptualize and communicate detailed interaction behaviors
  • Manage the creation of mock-ups and prototypes to support user research and communicate interaction and design ideas and direction
  • Ensure the development and maintenance of detailed product design documentation
  • Present and defend designs and key milestone deliverables to peers and executive level stakeholders
  • Identify and troubleshoot UX problems (e.g. responsiveness)
  • Work closely with development teams to ensure that design specifications are properly tested and implemented

Primary Output and Deliverables

  • Prototypes, wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
  • Detailed user flows, wireframes, and visual design mockups to effectively conceptualize and communicate detailed interaction behaviors
  • Ideation sessions

REQUIRED QUALIFICATIONS

  • 7+ years in the UX field with an emphasis on interaction design for web and mobile apps
  • Proven UI experience with a strong design portfolio
  • Previous UX/UI team management experience
  • Solid experience in creating wireframes, storyboards, user flows, process flows and site maps
  • Proficiency in Photoshop, Illustrator, OmniGraffle, or other visual design and wire-framing tools
  • Experience working in an Agile/Scrum development process
  • Proficiency in HTML, CSS, and JavaScript for rapid prototyping.
  • Ability to present designs and sell solutions to various stakeholders.
  • Ability to solve problems creatively and effectively
  • Up-to-date with the latest UI trends, techniques, and technologies
  • Ability to collaborate with front end developers and engineers
  • Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
  • Team spirit; strong communication skills to collaborate with various stakeholders
  • BSc in Human-Computer Interaction, Interaction Design, or related field


ABOUT KEY:
KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

ABOUT THE BUSINESS:
Key Community Bank serves individuals and small to mid-sized businesses through a footprint of over 1,000 branches, more than 1,300 ATMs, telephone banking centers, and robust online and mobile capabilities.

FLSA STATUS:Exempt

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 25351BR