Trust Officer II, Post Mortem in Brooklyn, OH at Key Bank- Corporate

Date Posted: 8/30/2018

Job Snapshot

  • Employee Type:
  • Location:
    4900 Tiedeman Road
    Brooklyn, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Reporting to the Trust Team Lead within the Private Banking specialty trust administration team the position works with the specialty team to drive business results.

Fulfills fiduciary responsibilities of KeyBank by providing expert trust administration and counsel to High Net Worth clients and their beneficiaries. Collaborates effectively and provides insights and solutions to attract, retain and grow clients who require complex strategies to protect, grow and transition personal and family wealth. Actively manages trust and agency accounts, in accordance with established policies and procedures, to a high professional standard. Retains and deepens profitable client relationships within assigned revenue base.

The role of the Trust Officer to the Private Bank specialty trust team is to develop a holistic understanding of each client’s needs in the specialty area of trust administration, engaging the appropriate internal resources to provide solutions to meet those needs through:

Fiduciary Expertise

• Maintains deep expertise in fiduciary, investment, tax, and other related wealth issues

• Designs and delivers sophisticated fiduciary solutions, using relationship team model, to high net worth clients with complex financial needs
  • Fulfills Key’s fiduciary responsibilities, ensuring retention of business and reputation
  • Advises Relationship Managers (RMs) and other partners on internal fiduciary issues

Trust Administration
  • Administers complex fiduciary accounts and assigned agency accounts
  • Analyzes and interprets legal instruments to determine duties and responsibilities of bank
  • Identifies and resolves potential trust and estate tax-related issues
  • Applies sound fiduciary judgment to trust matters

Client Management
  • Works with Client Experience Manager (CEMs) and RMs to retain and expand existing client relationships
  • Reviews client estate planning and trust documents and advises RMs, attorneys, etc. on recommended changes
  • Executes, through the Comprehensive Practice Management process, prioritized pro-active client contacts, per service standards

  • Maintains compliance with all internal policies and procedures, as well as, with regulatory and legal requirements
  • Mitigates risk on individual book of business
  • Assumes accountability for all delegated work on assigned accounts

  • Meets and engages with clients, prospective clients, attorneys, accountants, consultants, and co-fiduciaries
  • Fosters close business relationships to develop client loyalty and new business opportunities
  • Creates and executes on opportunities to showcase as subject-matter-expert presenter
  • Enhance Key’s reputation with high net worth individuals and their influencers

  • Supports business objectives through active advocacy and behavioral adoption
  • Promotes professional team atmosphere that encourages open expression of ideas and opinions leading to successful sales environment
  • Develops and maintains knowledge of Key’s investment process and results
  • Participates in KeyCorp’s commitment to community


• Five to seven plus years of personal trust administration experience or equivalent work experience

• Undergraduate degree in business related field or equivalent experience

• Excellent interpersonal and communications skills (both written and verbal)

• Strong customer focus

• Ability to work as part of client servicing team

• Working knowledge of investments/securities

• Progress towards completion of Cannon Trust Schools I, II and III or equivalent knowledge from other industry training or equivalent experience

• Experience as professional subject-matter-expert presenter


KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

Key Community Bank serves individuals and small to midsized businesses from Maine to Alaska through our 15-state network of over 1,200 branches, 1,500 ATMs, telephone banking and robust online and mobile platforms. KeyBank’s Consumer/Business Banking segment provides consumers and small business owners with straightforward banking solutions and personal finance expertise that helps them make confident financial decisions today and plan for tomorrow. Key Private Bank offers wealth planning that follows a consistent, disciplined approach guided by objective advice based on each unique situation. KeyBank Commercial Bank offers midsize business financial services that drive growth and profitability and help business owners identify new opportunities with products and services including deposit, cash management, investment services, commercial lending, equipment leasing, and asset-based lending.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 31391BR

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