Sr. Lockbox, E-Lockbox & Integrated Receivables Product Manager in Cleveland, OH at Key Bank- Corporate

Date Posted: 4/22/2018

Job Snapshot

  • Employee Type:
  • Location:
    1360 West Mall Drive
    Cleveland, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description


The Senior Lockbox, E-Lockbox and Integrated Receivables Product Manager is responsible for all aspects of managing these products including product planning and discovery, product profitability, new product development and strategic direction. They demonstrate a product expertise with market and industry knowledge delivered through thought leadership, market support, client experience and solid partnering. You will be joining a team that fosters creativity through innovative thinking with a strong focus on the end-to-end client experience.
  • Execute solid product management practices by understanding client behaviors, coupled with the ability to structure products and set prices. Ability to manage one or more projects or initiatives concurrently in an effective manner.
  • Partner across multiple functions providing support, leadership and subject matter expertise to marketing, sales, finance, technology, legal, operations and compliance in order to accomplish objectives.
  • Oversee the evaluation of the industry to identify trends, changes or shifts in client and competitor behaviors and regulatory and competitive forces that impact these products. Maintenance and development of a deep understanding of client behavior.
  • Follow a cyclical process of idea generation, opportunity sizing, business case preparation, product development, and commercialization.
  • Support cross-product strategic development and influence payment solutions across the product management team.
  • Willing to think like an entrepreneur to lead innovation efforts within the receivables product line keeping the strategy of the product up to date with the market.
  • Support client acquisition, cross-sell, and/or retention initiatives by providing insights based on data analysis.
  • Deliver training internally and externally to convey an understanding of the products, their usage and functionality with a fanatical view into the client experience. Develop and maintain product collateral, client and market communications to drive sales and support product rollout processes.
  • Support client calling efforts. Offer subject matter expertise on these products, how they are utilized and the best solutions for the clients pain points within the Order-to-Cash cycle.
  • Analyze product financials, statistics and client and product level reporting on a regular basis to articulate and identify any changes occurring with clients, the market, operations and the product functionality.
  • Bachelor’s degree required, MBA preferred.
  • Minimum five years of treasury services product management or related treasury management experience.
  • Strong analytical skills. Excellent problem solving and quantitative skills.
  • Strong internal and external communication skills. Must be able to create and conduct executive level presentations, present at industry venues, and interface with the media and clients as appropriate.
  • Excellent project management/organizational skills and history of successfully driving multiple projects simultaneously to completion.
  • A team player with proven ability to build strong collaborative relationships with internal partners including finance, technology, operations, sales, marketing, legal, compliance, and other internal and external partners including vendors.
  • Proven ability to assess and enhance product effectiveness and market receptiveness.
  • Dedicated to meeting the expectations of clients.
  • Ability to identify inefficient processes, recommend solutions, and manage implementation.
  • An ability to champion change, influence others, and foster teamwork.
  • Proficiency with PCs and standard Microsoft Office software.

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

Key Corporate Bank is a full-service corporate and investment bank serving the needs of mid- to large- sized businesses and focusing principally on middle market clients in six industry sectors: consumer, energy, healthcare, industrial, public sector, and real estate.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 28257BR