Sr. Loan Workout Relationship Manager in Cleveland, OH at Key Bank- Corporate

Date Posted: 9/28/2018

Job Snapshot

  • Employee Type:
  • Location:
    Cleveland, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Manage a portfolio of pass rated “exit,” criticized, classified, non-performing and or charged off credit relationships. Minimize charge-offs and maximize recoveries by collaboratively developing and implementing cogent workout, restructuring and/or exit plans. Develop positive relationships with customers, line of business personnel and internal and external professionals. Negotiate skillfully, fairly and ethically with customers and other constituencies. Communicate clearly. Adhere to all corporate compliance guidelines. Shadow accounts on the line that require workout advice. Participate with Regional Managers and Team Leaders in developing business plans for the loan workout functions. Work closely with the lines of business and bank groups in resolving problem loan issues. Mentor junior work out officers to develop skills and competencies. This position reports to a Loan Workout Team Lead and/or the Loan Workout Regional Manager.


  • Manage a loan portfolio to mitigate risk with deals consisting of multiple loan types offered by Key Bank and with unlimited complexity and potential for adversarial litigation.
  • Review and analyze loan documentation, financial statements and other similar loan and borrower information to assess risk, quantify repayment capacity, consider the adequacy of repayment sources and/or estimate recovery potential.
  • Develop, recommend and implement workout/liquidation strategies for problem loans including past due, underperforming, non-performing, and charged-off loans to mitigate risk and maximize recovery.
  • Adhere to department and corporate guidelines, policies and compliance procedures.
  • Maintain constructive interaction with regulators.
  • Work with other professionals such as appraisers, environmental consultants, auctioneers, real estate brokers and property managers to maximize return on collateral secured loans.
  • Support departmental continuous improvement efforts.
  • Periodically travel to meet with clients or view collateral.
  • Participate in community service activities.
  • Participate in the Quarterly Asset Quality Review process and produce timely documentation as required.
  • Work with bank counsel in a cost effective manner to achieve desired results.
  • Shadow accounts on the line of business which need workout advice.
  • Manage and recommend commercial assets for non-accrual or charge-off disposition, within budgeted levels.
  • Communicate workout strategies and portfolio observations on a regular basis to LOB and Credit Executives.
  • Assist in the mentoring and development of the Asset Recovery staff through effective teaching and coaching skills.
  • Accept periodic assignments related to the constantly changing risk management environment.


  • Undergraduate degree in accounting, finance or related field or equivalent work experience.
  • Five to seven years of related experience.
  • Financial statement analysis experience, five years minimum.
  • Excellent oral and written communication skills.
  • Proven skills in assessing credit risk.
  • Excellent negotiation and interpersonal skills.
  • Expertise in Microsoft office (Office and Excel) operating systems.
  • Bankruptcy/workout experience, five years minimum.
  • Knowledge of commercial credit products and loan documentation.
  • Knowledge of creditors rights, collection practices, and bankruptcy.
  • Knowledge of compliance.
  • Ability and desire to assist in the mentoring and development of less experienced Asset Recovery group staff.


  • Knowledge of SBA standard operating procedures and regulations.
  • Working knowledge of Key Bank policies, procedures and regulations.
  • Workout experience spanning periods of growing and retracting economic conditions.
  • Commercial lending experience.

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

Key Enterprise Risk Management provides leadership on risk management strategies and initiatives for credit, market, compliance and operational risk, as well as portfolio management, quantitative analytics and asset recovery activities.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 30553BR

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