Sr. Financial Wellness Experience Project Manager in Washington, DC at Key Bank- Corporate

Date Posted: 2/7/2020

Job Snapshot

  • Employee Type:
  • Location:
    2121 Ward Place NW
    Washington, DC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Identify and present opportunities to increase employee motivation to maximize opportunities; build and deepen client relationships centered in financial wellness Collaborate with cross-functional team members to identify opportunities to support the end to end client experience through strategy sessions, ideation, definition and testing of new employee experiences and product concepts for the Consumer Bank Partner with research teams to use behavioral research and data in identifying unmet employee needs Translate and address complex employee needs within the Consumer Bank with simple solutions that are scalable and digital Use agile and LEAN methodologies to work iteratively, supporting continuous learning and collaboration with partners Ensure employee-centric strategies and financial wellness initiatives are consistent with KeyBank’s overarching value propositions

Bachelor’s degree or equivalent work experience
Minimum of 3-5 years of experience- experience with Change Management, familiarity with project life cycle phases and tools, strong ability to identify issues with urgency to recommend solutions, mentoring, and/ or people leadership
Solid understanding of human-centered design and UX practices

Have a passion to create positive client centric experiences

Possess a strong mix of quantitative, qualitative and problem-solving skills

Ability to think strategically coupled with the ability to drive to execution

Experience with storytelling + curating presentations
Ability to operate in an agile environment

Ability to build relationships and influence broadly

Experience and familiarity with banking
Experience with Design Thinking practices

Thought Leader and Change Agent


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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