Service Officer in Brooklyn, OH at Key Bank- Corporate

Date Posted: 8/8/2019

Job Snapshot

  • Employee Type:
  • Location:
    4900 Tiedeman Road
    Brooklyn, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Brief:
Responsible for servicing of assigned direct deals as well as working the KVD work queue for all bought deals consisting of a variety of products. Responsible for providing superior client service while maintaining risk management, compliance with bank policies and regulatory requirements, and internal procedures and controls.

Essential Job Function:
*Servicing responsibility for assigned syndicated “bought” portfolio (least complex deals), KeyBank direct deals (least complicated), trading portfolio (as applicable)
*Responsible for assigned tasks from workflow queue - KVD, Stucky Net Link, LoanTrak, ClearPar (as applicable)
*Entry Level understanding of Loan IQ and Stucky (as applicable) as well as business, Asset Based Lending (as applicable), Loan Trading (as applicable) including the financial and general ledger accounting entries
*Reconcile Cash Collateral accounts in Hogan (as applicable)
*Reconcile balances between Loan IQ and Stucky (as applicable)
*Review trade documentation for Par Secondary and Primary loan Trading (including assignments, trade confirmations, funding memos and ancillary documentation) (as applicable)
*Weekly balancing and reconcilement of trade activity (as applicable)
*Report management
*Proactively identifies and resolves risk management and client service issues, requiring interaction with agent bank and management; ensures appropriate balance between service and risk
*Oversee and ensure funding requirements and requests are met
*Ongoing maintenance; interact with agent banks, client for fundings, re-pricings, payments, disbursements and client requests
*Support ongoing initiatives to enhance commercial lending platform and servicing structure
*Offers suggestions to support a continuous improvement mindset
*Adherence to timeframes for all required training

Required Qualifications:
*2-year College Degree or equivalent commercial loan experience
*Experience with loan participations/direct deals
*Strong aptitude for analysis, systems and mathematics
*Strong written and verbal communication skills
*Strong planning and organizational skills
*Proven ability to prioritize and handle multiple tasks in a high volume environment
*Familiarity with commercial loan accounting systems
*PC proficiency including familiarity with Microsoft Excel and Word.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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