At Key, employee and candidate health is a top priority. Due to the ongoing spread of COVID-19, most interviews are being conducted virtually. Our talent acquisition team is diligently working to provide you the support you need throughout our hiring process. Learn more.

Senior Specialist (Tax Reporting) in Buffalo, NY at KeyBank

Date Posted: 11/13/2020

Job Snapshot

  • Employee Type:
  • Location:
    4224 Ridge Lea Road
    Buffalo, NY
  • Date Posted:

Job Description

The Tax Reporting/Unclaimed Funds Operations team is responsible for enterprise wide Tax Reporting and Unclaimed Funds governance and related operational processes.

Essential Job Functions
- Coordination/processing deposit account, official check and safe deposit unclaimed funds research, due diligence, responses, check stop payment/reissue, publication, fee assessment and remittance to 50 states.
- Process Unclaimed Funds and Inactive acknowledgments in Hogan.
- Coordinate the Safe Deposit Survey communication and file distribution to branches.
- Assist with balancing, printing, and preparation of all quarterly and annual reporting.
- Assist with review/processing original/correction tax reporting for 1099/1098 and 1042S.
- Assist with Deposit account TIN solicitation including client mailing/processing around W-9, W-8, IRS B and C Notices.
- Construct appropriate and professional communications as necessary. Research/respond to email requests and phone inquiries from clients, branches and other internal departments.
- Coordinate state and federal withholding remittance, reporting and related returns for IRA and deposit accounts.
- Assist with Quest and Sub product changes-client inquiries
- Assist with issuance of official bank checks via teller 21 transactions.
- Assist with IRA/Health Savings Account transaction discrepancy report review/resolution.
- Assist Retirement Reporting System daily balancing.

- Assist with IRA/Health Savings Account and TRUFO mail sorting/correspondence and return mail.
- Responsible for Tax Reporting /Unclaimed Funds record retention preparing, shipping, and recall.
- Coordinate the collection and distribution of performance statistics. Actively support Division SharePoint locations that provide these statistics.
- Contribute ideas for process and service improvement opportunities; champion and support improvement initiatives.
- Independently perform diverse functional tasks with minimal supervision and a high level of adaptability.
- Complete projects including year-end tax reporting and TIN solicitation coordination with little supervision. Actively participate on project teams as needed.
- Coordinate/execute testing of system upgrades and disaster recovery exercises.
- Facilitate training for new employees and provide support in regards to process questions from the team.
-- Create and/or update current procedures as changes occur in the process. Coordinate periodic procedure reviews
- Meet performance objectives for accuracy and timeliness in completing actions. Successfully prioritize workload of various types of activities with completion date requirements.
- Partner with the leadership team to build a purpose-driven learning culture.
- Other duties as required

Required skills:
- Four year degree in Business or Finance preferred or equivalent work experience
- Excellent oral, written, and interpersonal skills. Listen to others, speaks effectively, uses diplomacy and tact, can quickly find common ground and solve problems.
- Demonstrate attention to detail, organizational skills while managing multiple tasks.
- In depth knowledge of Microsoft Word and Excel.
- Strong peer leadership skills, willing to assist others as needed to ensure team deadlines and quality standards are met. Ability to maintain a flexible work schedule to meet deadlines.
- Proven ability to use various computer based systems, balancing experience, and solid understanding of compliance risks.
- Self-starter with ability to learn detailed processes quickly and function independently with limited supervision.
- Proven ability and commitment to High Performance Management by modeling KeyCorp Values and demonstrating the Key Difference Standards in every internal and external interaction.
- Proven ability to read regulations and respond to questions requiring interpretation.
- Strong research skills and proven problem resolution skills.
- Proven analytical and quantitative ability
- Proven experience and knowledgeable of deposit products including IRA and Health Savings Accounts
- Proven experience in banking operations
- Proven experience and knowledge of Abandoned Property/Tax regulations
- Proven experience and success in a team environment

Training: On the job


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Not Ready to Apply?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

At Key, we’re committed to diversity and inclusion in all we do. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by email.