Senior Middle Office Annuity Specialist in Brooklyn, OH at Key Bank- Corporate

Date Posted: 8/10/2018

Job Snapshot

Job Description

JOB BRIEF (PURPOSE): The Middle Office Senior Annuity Specialist performs daily settlement for all annuity business. The employee will handle escalated issues regarding all facets of annuity operations (linking, transfers, NIGO issues, commissions, etc.). The employee will provide general assistance related to annuities to the KIS home office and its sales force.


  • Perform daily settlement functions with insurance carriers. Balance and reconcile firm accounts, submit reports to KIS’s clearing firm, and wire funds to carriers.
  • Ensure that all annuity policies are issued correctly at the insurance carriers. Research and resolve issues with insurance carriers related to KIS customer policies and pending business.
  • Handle any funds returned from insurance carriers, adjust customer accounts, and request commission adjustments
  • Liaison between KIS and its annuity processing vendor (AnnuityNet)
  • Provide assistance to the KIS sales force with regards to annuity processing

  • Review annuity business submitted by KIS Financial Advisors and KeyBank Licensed Relationship Managers.
  • Understand annuity position linking and serve as a liaison between the insurance carriers and KIS’s clearing firm.
  • Perform follow up on pending annuity transfers
  • Project involvement, as needed
  • Participate and lead training sessions related to annuity processing for KIS home office, KIS FAs and/or KIS LRMs, as needed.

  • Overall knowledge of securities industry and brokerage operations
  • Strong skills in problem solving, decision making, time management, delegation, ability to meet deadlines and maintaining composure in a fast-paced environment.
  • Excellent written and verbal communication skills
  • Ability to build relationships across Key as well as throughout KIS’s vendor relationships.
  • Ability to lead and participate in projects impacting or involving the KIS Middle Office

  • Prior experience in insurance/annuity products
  • Life & Health Insurance license

Lotus Notes, MS Office
Pershing NetX360

On the job

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

KeyBank has administrative services in place that help support the business. These include: Finance, Human Resources, Legal, and Marketing. KeyBank’s Corporate Center supports strategic initiatives through multiple teams which provide distinctly different, yet interrelated, disciplines for the KeyBank Leadership team and its business groups. The Corporate Center protects and enhances Key’s brand through thoughtful and deliberate messaging and responsible banking. Our proactive approach and significant expertise engage both internal and external constituents – employees, clients, shareholders, investors, regulators, legislators, community advocates – by adding value, positively influencing their perceptions, and instilling a sense of confidence in Key.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 30960BR

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