Security Operations Center Team Lead in Brooklyn, OH at Key Bank- Corporate

Date Posted: 2/7/2018

Job Snapshot

Job Description

ABOUT THE JOB

The ideal candidate will be able to monitor and resolve security incidents and has experience in the information security and/or information technology fields. In addition, the candidate will coach and oversee the Security Operations Center (SOC) team in operational activities, and participate in project related activities. The candidate will perform security related functions using current tools and will need to be proficient with the various tools to ensure effective and valid results. The candidate has excellent technical background across a wide range of security disciplines and solutions. The candidate must have excellent presentation, report writing and customer interface skills.

From a more general perspective, the candidate will be able to analyze and assess security risk and facilitate the development and implementation of effective compensating controls. This candidate will function within the Corporate Information Security team, but will ideally be effective across the entire security spectrum and able to analyze complex security issues and explain them in standard business language. Functional knowledge of both technical and business aspects of security is required.

ESSENTIAL JOB FUNCTIONS

- Lead team of analysts in day-to-day monitoring and resolution of Cyber Security incidents within established Service Level Agreements.
- Drive the response to Cyber Security Incidents by coordinating team members, leading incident calls and SOC activities, and creating the required communications and updates.
- Perform daily real-time monitoring and analysis of security events from a variety of sources to determine effective resolution from a security and business perspective.
- Create and supports Use Cases for security correlation and monitoring to ensure efficiency and validity.
- Participate in SOC Projects and Engagements as a SOC representative, in addition to completing assigned tasks.
- Conduct team training and tabletop exercises.
- Works autonomously; guides work of other team members
- Holistic risk and control analysis including strategic mitigation planning and execution
- Strong business/financial knowledge; in-depth understanding and interpretation of security policies, leading to security best practice implementation and recommendations
- Utilize industry leading tools and solutions to enhance the security posture for the company; subject matter expert (SME) in one or more security/technology areas
- Demonstrated presentation development; tailors message as needed; comfortable presenting to all levels; strong writing skills; demonstrates creativity in articulating messages that support recommendations
- Proven relationship building skills working with mid to senior level management and cross-functional teams; strong understanding of risks; additional focus on leadership; strong interpersonal skills; delivers precise, accurate results to meet commitments; mentors other team members
- Will act as senior resource for incident response related activities. Collaborate with technical teams for security incident remediation and communication
- Create documentation of processes and ongoing associated enhancements
- Interacts with partners as needed to explain work product, security techniques, methodology and results to ensure appropriate business value
- Provides technical security consulting support to address complex business and technology projects and requests
- Interfaces with technology partners and line of business areas
- Acts as single point of contact for assigned work
- Provide direction and act as an escalation point on projects and issues to other team members
- Acts as a backup for other team members and leadership



REQUIRED QUALIFICATIONS

- Bachelors degree or equivalent work experience
- 5+ years of information security, incident response and/or information technologies experience
- Strong understanding of security, incident response and/or networking/PC concepts
- Proven ability to understand and analyze complex issues, then apply experience and judgment to develop sound recommendations especially as related to malware, eDiscovery, current threats/attacks and/or vulnerability management
- Strong research and writing skills
- Ability to work with little or no supervision after initial briefing
- Ability to guide the work of others
- Knows when to notify management when deadlines are at risk
- Experience in leading a team or significant project
- Act as influencer of peers and management
- Ability to communicate concisely, effectively and directly to executive management

ABOUT KEY:
KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

ABOUT THE BUSINESS:
Key Technology and Operations (KTO) is Key Bank’s shared services organization for technology, operational, and servicing functions supporting business partners and clients across all lines of business. Within the overall organization, KTO provides efficient, reliable and secure technology; creates an effective variable cost technology delivery model that maximizes the return on IT spend; orchestrates the efficient use of corporate information and technology assets; and supports innovation that creates competitive distinction. KTO is effective and efficient in payment and deposit servicing, loan servicing, exception and dispute processing, investment and support services, sourcing and procurement, as well as enterprise-wide fraud prevention, investigations and operational support to human resources and the Bank’s BSA/AML program.

FLSA STATUS:Exempt

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 27441BR