Retail Banking Administrative Assistant - Seattle in Seattle, WA at Key Bank- Branch

Date Posted: 2/8/2018

Job Snapshot

  • Employee Type:
  • Location:
    1329 4th Avenue
    Seattle, WA
  • Job Type:
    Admin - Clerical
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

The Administrative Assistant, provides administrative support to a department or group of leaders (i.e ARLs), performing diversified administrative and clerical duties as assigned. Often exposed to sensitive or confidential information, the AA manages the Sales Leader’s day-to-day administrative operations, schedules meetings, and composes written communications and presentations.

  • Provides diversified administrative support to the leaders including scheduling, travel arrangements, and coordination of meetings.
  • Serves as a liaison to internal and external stakeholders.
  • Prepares confidential and sensitive documentation and correspondence which may be distributed to various internal and external stakeholders.
  • Prepares presentations within PowerPoint while sourcing information from other systems and/or databases (i.e. Excel, Word, etc.). Edits and proofreads complex documents for accuracy.
  • Effectively formats and manipulates data within Excel while creating and using a variety of formulas.
  • Schedules appointments, answers phone calls and provides information to callers; composes and types correspondence; reads and routes incoming emails and other forms of communication.
  • Maintains frequently changing calendar(s) and extensive contact lists.
  • Consistently follows through on deadlines and projects, taking initiative on all work requests, providing status updates to managers and team as needed.
  • Proactively anticipates needs and issues; recommends and takes action to proactively resolve challenges.
  • Performs other duties and responsibilities as assigned.

  • High School Diploma or Equivalent
  • 4 or more years of experience as an Administrative Assistant or equivalent experience
  • Strong working knowledge of Word, Excel, PowerPoint, and Outlook
  • Demonstrated problem solving, relationship-building and interpersonal skills
  • Strong verbal and written communication skills
  • With direction, solves problems and anticipates needs
  • Proven problem-solving skills with the ability to prioritize in fast-paced, high-pressure environment
  • Demonstrated personal leadership
  • Handles confidential information with discretion

  • Business Acumen: Business Acumen: Demonstrates a business minded focus. Understanding how Key and its business units operate. Is aware of his/her contributions and how they impact the business and/or organization at an enterprise level.
  • Drive for Results: Can be counted on to exceed goals successfully; organization they lead is constantly and consistently one of the top performers; very bottom-line oriented with a relentless focus on execution; steadfastly pushes self and others for results.
  • Relationship Builder: Relates well to all kinds of people, up, down and sideways, inside and outside the organization: builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Client Sensitivity: Seeking deep insight into client issues and working to develop client-focused solutions that provide value beyond expectations. Showing a thorough and unique understanding of client needs, and gaining the reputation as trusted advisor and partner with clients (both internally and externally). Handles confidential information with discretion.
  • Organizing: Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
  • Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

KeyBank has administrative services in place that help support the business. These include: Finance, Human Resources, Legal, and Marketing. KeyBank’s Corporate Center supports strategic initiatives through multiple teams which provide distinctly different, yet interrelated, disciplines for the KeyBank Leadership team and its business groups. The Corporate Center protects and enhances Key’s brand through thoughtful and deliberate messaging and responsible banking. Our proactive approach and significant expertise engage both internal and external constituents – employees, clients, shareholders, investors, regulators, legislators, community advocates – by adding value, positively influencing their perceptions, and instilling a sense of confidence in Key.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 27490BR