At Key, employee and candidate health is a top priority. Due to the ongoing spread of COVID-19, all interviews are being conducted virtually. Our talent acquisition team is diligently working to provide you the support you need throughout our hiring process. Learn more.

Prepaid Card Analyst in Cleveland, OH at Key Bank- Corporate

Date Posted: 8/19/2020

Job Snapshot

  • Employee Type:
  • Location:
    127 Public Square
    Cleveland, OH
  • Date Posted:

Job Description

Prepaid Card Analyst
The Prepaid Card Support Analyst is part of Key’s Enterprise Payments (EP) business which is the fastest growing business segment in KeyBank. EP encompasses a leading Treasury Management product set across a wide array of industry verticals and client segments. As an analyst, you will develop industry expertise and detailed product knowledge, drive execution of strategic initiatives and have the opportunity to apprentice under senior management.

Job Functions and Competency Overview

This role will support multiple functions and processes within KeyBank’s Commercial Prepaid Card product. You will perform maintenance in KeyBank’s Customer Information system supporting the new Commercial Card Prepaid Product.
In this role, you will be responsible for:
  • Delivering high quality support and great service to our clients.
  • You will perform monetary and non-monetary functions as well as handling undeliverable cards and documents.
  • Responsible for supporting client requests, researching cardholder complaints, working through business control procedures, and supporting weekly/monthly reporting requests.

More broadly, analysts are expected to display the following skills and competencies:
  • Strong problem solving through ability to analyze qualitative, operational & financial data
  • Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types
  • Ability to concisely and effectively communicate with senior management
  • High degree of adaptability & intellectual curiosity, comfortable with ambiguity
  • Exceptional teamwork and collaboration
  • Leadership qualities & desire to actively mentor peers or junior analysts within the program

Job Requirements
  • Bachelor’s degree in Finance, Economics, Accounting, Data Sciences, Business Analytics, Information Systems, Mathematics
  • 3.3 GPA (preferred)
  • 1-2 years of experience in business analytics, financial modeling, strategy, marketing, management or consulting, can include relevant work or internship experience
  • Experience in Excel with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualizations
  • ​Ability to synthesize, create and clearly communicate complex topics in Tableau
  • SAS/SQL basic coding experience preferred


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Not Ready to Apply?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

At Key, we’re committed to diversity and inclusion in all we do. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by email.