Payments & Rewards Decision and Strategy Support Analyst in Cleveland, OH at Key Bank- Corporate

Date Posted: 2/3/2018

Job Snapshot

  • Employee Type:
  • Location:
    100 Public Square
    Cleveland, OH
  • Job Type:
    Banking, Retail
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description


The Payments & Rewards Decision and Strategy Support Product Analyst is accountable for aggregating and interpreting a broad array of information in the development of fact based recommendations to influence and support the strategy of consumer checking, fee income, debit card and rewards products.. This role will be responsible for conducting critical assessments of product performance drivers, strategic opportunities, and the marketplace to identify opportunities and risks within the Payments & Rewards group. This role will also synthesize data and work with product managers and partners to recommend and present opportunities to improve performance. In addition the role, will support ongoing data and reporting needs to forecast performance and track business performance.


  • Monitor performance of key metrics within the checking, debit card and rewards businesses and identify variances that warrant further analysis.
  • Support product managers in forecasting and reporting efforts.
  • Collect and aggregate information from a wide range of sources including internal and external data, macroeconomic and industry benchmarks to be used to better understand the dynamics performance of portfolio segments and supporting operations.
  • Source information from internal/external databases to provide insight into consumer checking, fee income, debit card and rewards products.
  • Develop tables/databases that will synthesis the vast amount of information available to the LOBs into relevant easy to use data sources for the product managers and partners to leverage.
  • Analyze information and identify risks and opportunities within financial performance, client experience, and key drivers of business outcomes.
  • Synthesize vetted findings into clear and concise summaries for partners and line of business.
  • Collaborate with partners to formulate creative recommendations with clear measurable outcomes.
  • Present recommendations and gain alignment and approval for test plans, revised policies and procedures, and financial resources as needed.
  • Establish and implement monitoring routines to measure the efficacy of implemented tactics including summarized results and key learnings.
  • Take a leadership role in preparing and administering various operating council and business review meetings as well as preparing delivering presentations to executive leaders.
  • Establish strong partnerships across functions and lines of business to ensure successful and cohesive teamwork.
  • Manage and effectively prioritize work efforts in order to deliver on commitments.

  • Bachelor’s degree in related field is required
  • 3 to 5 years of experience in banking/financial services.
  • Understanding of checking/debit products and the associated drivers of profitability
  • Experienced in SAS/SQL programing
  • Exceptional quantitative and analytical skills are required
  • Ability to prioritize effectively and identify activities most important in driving business results
  • Excellent communication skills, both written and verbal
  • A high degree of flexibility and the ability to adapt to a dynamic list of priorities
  • Strong presentation and PowerPoint skills
  • Ability to work independently utilizing independent judgment to make sound decisions
  • Highly organized with ability to drive complex projects

KeyCorp’s roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation’s largest bank-based financial services companies with assets of approximately $136.5 billion at December 31, 2016. Key provides deposit, lending, cash management and investment services to individuals and small and mid-sized businesses in 15 states under the name KeyBank National Association and First Niagara Bank, National Association, through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Key Community Bank serves individuals and small to midsized businesses from Maine to Alaska through our 15-state network of over 1,200 branches, 1,500 ATMs, telephone banking and robust online and mobile platforms. KeyBank’s Consumer/Business Banking segment provides consumers and small business owners with straightforward banking solutions and personal finance expertise that helps them make confident financial decisions today and plan for tomorrow. Key Private Bank offers wealth planning that follows a consistent, disciplined approach guided by objective advice based on each unique situation. KeyBank Commercial Bank offers midsize business financial services that drive growth and profitability and help business owners identify new opportunities with products and services including deposit, cash management, investment services, commercial lending, equipment leasing, and asset-based lending.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 21270BR