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Operations Analyst, Alternative Investment Assets in Brooklyn, OH at KeyBank

Date Posted: 12/5/2020

Job Snapshot

  • Employee Type:
  • Location:
    4900 Tiedeman Road
    Brooklyn, OH
  • Date Posted:

Job Description


The Alternative Investment analyst role supports Key PrivateBank, Wealth Management and Institutional Asset Services in the processing of Alternative Investments. The role is responsible for daily processing of Alternative Investments including, initial purchases, subsequent purchases, exchanges, statement processing, K1’s, subscription agreements, offering memorandums, capital calls, returnable return of capital, reinvestments, partial and full redemptions, unit and cost adjustments, annuity asset collections, and Physical collections. The Analyst works with Administration to ensure proper documentation is received for all requests. The Analyst works with Pricing, Performance, Income Collections, Client Reporting and the Line of Business to ensure proper transactions are posted. Alternative Investments includes Limited Partnerships, LLC's, Hedge Funds, and REITs.

o Analyze and interpret documentation received to ascertain how an asset should be setup, priced and processed
o Research and work with Limited Partnership & Hedge Fund companies to resolve/understand statements and complex situations such as unit & market value discrepancies.
o Reconcile statements to transactions and positions in trust accounting system
o Responsible for wire processing for Capitial Call activity
o Monitor Trust Alternative Investments mailbox daily
o Uploading statements & K1’s to Alternative Investments Sharepoint website
o Contacting fund companies to obtain monthly statements if not received timely
o Subject matter expert on Alternative Investments and is responsible for training all new team members
o Administer all Alternative Investment audits from start to issue resolution, escalating as needed
o Research and resolve complex problems
o Daily Reconciling
o Trust Real Estate Management balancing
o Responsible for collection, re-registration, and distribution of Alternative Assets
o Handle GRC Audit requests
o Research and resolve any transaction rejects
o Handle the on-boarding and maintenance of Assets Under Management, while coordinating with Performance Measurement for accurate reporting
o Act as the liaison between the LOB and the external fund company
o Foster strong relationships within the department, other Investment Operations areas, as well as with the LOB
o Takes lead on system upgrades and testing, along with disaster recovery exercises
o Maintain and develop documented procedures with and reviews and updates
o Communicate any issues with the LOB, using system and industry knowledge to determine the appropriate resolution
o Meet performance objectives for accuracy and timeliness in completing actions
o Actively participate in department projects and efforts to increase efficiency and improve service
o Contribute ideas for improvements appropriately
o Prioritize workflow and adapt as expectations change

o Detail Oriented
o Proven Analytical skills
o Knowledge of Global Plus system preferred
o Prior experience in trust operations preferred
o Proven experience and success in a team environment
o Proven difficult problem resolution skills
o Proven ability to demonstrate the Key Values
o Ability to multi-task, meet aggressive deadlines, and work with minimal supervision while prioritizing workloads and issues
o Superior and timely decision making, resilient customer service skills, strong written and verbal communication skills, proactive problem solving
o Strong peer leadership skills
o Ability to adapt as customer/business/organizational expectations change
  • B.S. in Business or Finance or equivalent work experience
  • Knowledge of current systems: Global Plus, TRMS, APA, SharePoint, MS Office, Outlook


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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