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Mortgage Imaging Specialist in Various at KeyBank

Date Posted: 10/17/2020

Job Snapshot

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Job Description

The Mortgage Imaging Specialist reports to the Mortgage Document Imaging Manager and is responsible for classifying the imaged documents by utilizing the Document Imaging Manager as part of the Loan Origination System (LOS). Client documentation can be faxed or e-mailed into the mortgage fulfillment documentation mail in-boxes or received via regualur mail or courier services and scanned into a staging queue that will be monitored by the Mortgage Imaging Specialist team. The Mortgage Imaging Specialist will be responsible for taking any documents received and uploading them into the loan file via the Document Imaging Manager system. The Document Imaging Specialist will also be responsible for ancillary tasks per business needs, to include but not limited to, items noted below.

• Monitor the mortgage fulfillment documentation e-mail inboxes for incoming documentation to be uploaded into the Document Imaging Manager within established SLA’s .
• Responsible for operating imaging tools for use in the creation of electronic files or archives.
• Ensure accurate transferal and indexing of document and timely notification of document upload to KBM Sales and Fulillment team members
• Mailing appraisals to insure regulatory compliance and closing timeline is met
• Assist Business Support with indexing and mailing of remediation checks and documents
• Timely preparation of comprehensive loan package for Post Funding Quality Control reviews by our third party vendor
• Assist compliance with the creation of documents packages for review by internal and external auditors
• Process all incoming documents received via mail and courier services and scanned to the document Imaging Manager Staging Queue
• Process checks received with closing packages via APA(automated posting application)
• Management of all KBM undeliverable mail to include identification of accurate mailing address for re-delivery and insure compliance with delivery of required disclosures
• Identify common issues and suggest suitable solutions to resolve in a timely manner.
• Maintain knowledge of industry compliance standard rules and regulations, as well as affiliated disclosures and mortgage loan documents
• Must demonstrate initiative and discipline in time management and assigned completion
• Must display teamwork and commitment while performing daily daily duties

• High school diploma or equivalent
• Minimum of 1 year of banking experience
• Good visual awareness
• Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.)
• Demonstrated ability to prioritize, multi-task, meet deadlines and adapt to changing priorities with strong organizational skills.
• Proven success working in fast-paced, high volume environments
• Precise attention to detail
• Ability to handle competing priorities effectively and within established timeframes
• High level of integrity and trust; must be a team player with a selfless attitude
• Ability to work varying hours and overtime if needed


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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