Mortgage Closing Coordinator in New Haven, CT at Key Bank- Corporate

Date Posted: 11/10/2019

Job Snapshot

  • Employee Type:
  • Location:
    195 Church Street
    New Haven, CT
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


The Mortgage Closing Coordinator will report to the Mortgage Closing Manager. This role is responsible for the proactive coordination of mortgage closings and ensuring that the customer’s expectations are met, relative to the purchase contract, close dates, interest rates, and expiration dates.


• Pro-actively coordinate closing efforts by successfully scheduling eligible mortgage loans for closing in alignment with expected to close dates

• Effectively communicate and coordinate with all necessary internal parties including, but not limited to Processors, QC, Closers and Mortgage Loan Officers during the mortgage transaction to proactively work towards meeting Expect to Close dates

• Consistently interact with attorneys and closing agents at designated milestones throughout the process, as well as established intervals to validate Expect to Close dates

• Gather all pertinent borrower fees from the Closing Agent for completion of the Closing Disclosure

• Confirm that Collateral Review has been completed, reviewed, and accepted prior to completion and delivery of the Closing Disclosure

• Confirm that applicable Quality Control Review has been completed, reviewed, and accepted prior to completion and delivery of the Closing Disclosure


  • High school diploma or equivalent work experience required
  • Minimum of 2+ years residential mortgage loan experience
  • Excellent level of verbal and written communication skills
  • Demonstrated ability to effectively problem solve
  • Ability to work in paperless system environment
  • Exceptional origination skills an ability to multi-task and handle several priorities at once


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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