Loan Workout Relationship Manager in Syracuse, NY at Key Bank- Corporate

Date Posted: 6/14/2019

Job Snapshot

  • Employee Type:
  • Location:
    Syracuse, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Assist in the management of a portfolio of pass rated “exit,” criticized, classified, non-performing and or charged off credit relationships. Minimize charge-offs and maximize recoveries by collaboratively developing and implementing cogent workout, restructuring and/or exit plans. Develop positive relationships with customers, line of business personnel and internal and external professionals. Negotiate skillfully, fairly and ethically with customers and other constituencies. Communicate clearly. Adhere to all corporate compliance guidelines. This position reports to a Loan Workout Team Lead and/or the Loan Workout Regional Manager.


  • Manage and/or assist in the management of a loan portfolio including SBA loans and/or other government guaranteed loans to mitigate risk, consisting of deals with aggregate balances equal to or less than $500,000 with moderate complexity and limited potential for adversarial litigation.
  • Review and analyze loan documentation, financial statements and other similar loan and borrower information to assess risk, quantify repayment capacity, consider the adequacy of repayment sources and/or estimate recovery potential.
  • Develop, recommend and implement workout/liquidation strategies for problem loans including past due, underperforming, non-performing, and charged-off loans to mitigate risk and maximize recovery.
  • Adhere to department and corporate guidelines, policies and compliance procedures.
  • Maintain constructive interaction with regulators.
  • Work with other professionals such as appraisers, environmental consultants, auctioneers, real estate brokers and property managers to maximize return on collateral secured loans.
  • Support departmental continuous improvement efforts.
  • Periodically travel to meet with clients or view collateral.
  • Participate in community service activities.
  • Limited participation in the Quarterly Asset Quality Review process and produce timely documentation as required.


  • High School Diploma or equivalent.
  • Two to four years of related experience.
  • Financial statement analysis experience, two to four years.
  • Very good oral and written communication skills.
  • Good skills in assessing credit risk.
  • Strong negotiation and interpersonal skills.
  • Expertise utilizing Microsoft Office (Word and Excel) operating systems.


  • Undergraduate degree in accounting, finance or related field.
  • Bankruptcy/workout experience.
  • Knowledge of SBA standard operating procedures and regulations.
  • Knowledge of commercial credit products and loan documentation.
  • Knowledge of creditors rights, collection practices, and bankruptcy.
  • Knowledge of compliance.
  • Knowledge of Bank regulations.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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