Learning Consultant - Mortgage in Cleveland, OH at Key Bank- Corporate

Date Posted: 2/12/2018

Job Snapshot

  • Employee Type:
  • Location:
    Cleveland, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Location: Buffalo, Cleveland or Salt Lake City

The Learning Consultant is responsible for engaging and consulting with direct manager, Human Resources (HR) partners, and other key stakeholders within their client portfolios to develop and implement innovative learning strategies, create and maintain curriculum(s), and design and implement program-based learning solutions that support the business strategy and Talent Plans.

A Learning Consultant demonstrates operational effectiveness by using solid learning and project management disciplines to assess/design/implement learning solutions using multiple learning methods.
Designs and implements these business-focused and job-related learning solutions and programs to employees within the scope of supported LOB(s). Focuses on learning and development effectiveness, assessment and evaluation tools and metrics.

Essential Job Functions

Works under limited direction/supervision; more autonomy and no supervisory responsibilities. Provides basic coaching as needed to mid level leaders and/or colleagues on how to address learning topics and issues.

Solid relationship-building skills within HR team and across the learning function; engaged with clients at mid to senior management level.

Implements strategic analyses; advises project and line leaders to make informed decisions that drive improved business performance through learning interventions. Recognizes issues and opportunities and proactively proposes and presents solutions for learning practices tied to Talent Plans and client strategy.

Provides consultation and advice on routine to more complex learning matters; offers consult to leaders in assigned client groups on approaches for handling learning topics and issues. Demonstrated influencing ability across the Learning organization and within client groups; able to advise employees on general learning solution issues and needs.

Solid understanding of client strategy and financial industry; strong financial knowledge.

Proactive with setting timelines and identifying opportunities; self-motivated – drives for results; highly accountable, meets deadlines; understands how to mobilize partners and resources. May manage 3rd party relationships.

Strong writing skills; can cohesively present and organize information; effectively articulates message.
Demonstrated presentation development and delivery skills; comfortable presenting to all levels; coaches and develops others.

Required Qualifications

Bachelor’s Degree or equivalent work experience

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

KeyBank has administrative services in place that help support the business. These include: Finance, Human Resources, Legal, and Marketing. KeyBank’s Corporate Center supports strategic initiatives through multiple teams which provide distinctly different, yet interrelated, disciplines for the KeyBank Leadership team and its business groups. The Corporate Center protects and enhances Key’s brand through thoughtful and deliberate messaging and responsible banking. Our proactive approach and significant expertise engage both internal and external constituents – employees, clients, shareholders, investors, regulators, legislators, community advocates – by adding value, positively influencing their perceptions, and instilling a sense of confidence in Key.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 26915BR