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Lead Specialist in Buffalo, NY at Key Bank- Corporate

Date Posted: 2/13/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Buffalo, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/13/2019

Job Description

About the Business
As a part of Fraud Services, the Fraud Detection and Risk Analysis team focuses on detecting and preventing fraud related activity to minimize losses to the bank and enhance our relationships with our customers. We execute on a pro-active strategy of fraud detection, protecting both the bank and our customer, while providing shareholder value.

Monday-Friday the hours of 8:00-4:30

About the Job
Perform a variety of complex and specialized tasks associated with identifying suspected deposit fraud, counterfeit checks, and other potential fraud related transactions. Perform detailed examinations on depository relationships and transactions to confirm or disprove potential fraud related transactions and related activity.

Essential Job Functions

  • Perform detailed analysis on depository accounts that appear to have activity that would support suspicions of deposit fraud or counterfeit check activity and provide detailed documentary evidence to support findings.
  • Take precautionary measures on accounts and/ or transactions to mitigate risk to KeyBank and/ or Key Bank clients and provide direction to all lines of businesses supported by Fraud Services
  • Communicate information on deposit fraud suspects to account relationship officers, corporate investigations, and area management
  • Document daily review and analysis of suspect transactions, providing area management with reports recapping current efforts.
  • Obtain and provide detailed documentary evidence to support confirmed fraud activity.
  • Maintain ongoing communication with internal and external clients regarding associated account resolution.
  • Other specialized tasks when required.

Required Qualifications
  • Two years banking operations/ branch experience; or equivalent of education and experience
  • Proven accuracy and organizational skills.
  • Proven ability to manage multiple diverse tasks simultaneously.
  • Ability to complete functions within available timeframes and achieve service level agreements to ensure regulatory compliance.
  • Proven written and verbal skills.
  • Proven ability to analyze, solve problems, and make decisions effectively and independently.
  • Microsoft Office / Windows Experience.
  • Experience in Fraud Investigations preferred

    FLSA STATUS:
    Non-Exempt


ABOUT KEY:
KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

ABOUT THE BUSINESS:
Key Technology and Operations (KTO) is Key Bank’s shared services organization for technology, operational, and servicing functions supporting business partners and clients across all lines of business. Within the overall organization, KTO provides efficient, reliable and secure technology; creates an effective variable cost technology delivery model that maximizes the return on IT spend; orchestrates the efficient use of corporate information and technology assets; and supports innovation that creates competitive distinction. KTO is effective and efficient in payment and deposit servicing, loan servicing, exception and dispute processing, investment and support services, sourcing and procurement, as well as enterprise-wide fraud prevention, investigations and operational support to human resources and the Bank’s BSA/AML program.

FLSA STATUS:Non-Exempt

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 33880BR

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