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Lead Specialist in Buffalo, NY at Key Bank- Corporate

Date Posted: 7/17/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    4224 Ridge Lea Road
    Buffalo, NY
  • Date Posted:
    7/17/2020

Job Description

Overview:
The Tax Reporting/Unclaimed Funds Operations team is responsible for enterprise wide Tax Reporting and Unclaimed Funds governance and related operational processes.

Required skills:
- Four year degree in Business or Finance preferred or equivalent work experience
- Excellent oral, written, and interpersonal skills. Listen to others, speaks effectively, uses diplomacy and tact, can quickly find common ground and solve problems.
- Demonstrate attention to detail, organizational skills while managing multiple tasks.
- In depth knowledge of Microsoft Word and Excel.
- Strong peer leadership skills, willing to assist others as needed to ensure team deadlines and quality standards are met. Ability to maintain a flexible work schedule to meet deadlines.
- Proven ability to use various computer based systems, balancing experience, and solid understanding of compliance risks.
- Self-starter with ability to learn detailed processes quickly and function independently with limited supervision.
- Proven ability and commitment to High Performance Management by modeling KeyCorp Values and demonstrating the Key Difference Standards in every internal and external interaction.
- Proven ability to read regulations and respond to questions requiring interpretation.
- Strong research skills and proven problem resolution skills.

Preferred Skills:
- Proven experience and knowledgeable of deposit products including IRA and Health Savings Accounts
- Proven experience in banking operations
- Proven experience and knowledge of Abandoned Property/Tax regulations
- Proven experience and success in a team environment
- Proven analytical and quantitative ability

Essential Job Functions
- Coordination/processing deposit account, official check and safe deposit unclaimed funds research, due diligence, responses, check stop payment/reissue, publication, fee assessment and remittance to 50 states.
- Process Unclaimed Funds and Inactive acknowledgments in Hogan.
- Coordinate the Safe Deposit Survey communication and file distribution to branches.
- Assist with balancing, printing, and preparation of all quarterly and annual reporting.
- Assist with review/processing original/correction tax reporting for 1099/1098 and 1042S.
- Assist with Deposit account TIN solicitation including client mailing/processing around W-9, W-8, IRS B and C Notices.
- Construct appropriate and professional communications as necessary. Research/respond to email requests and phone inquiries from clients, branches and other internal departments.
- Assist with state and federal withholding remittance, reporting and related returns for IRA and deposit accounts.
- Assist with Quest and Sub product changes-client inquiries
- Assist with issuance of official bank checks via teller 21 transactions.
- Assist with IRA/Health Savings Account transaction discrepancy report review/resolution.
- Assist Retirement Reporting System daily balancing.
- Assist with other system testing/validation.
- Assist with IRA/Health Savings Account and TRUFO mail sorting/correspondence and return mail.
- Responsible for Tax Reporting /Unclaimed Funds record retention preparing, shipping, and recall.
- Coordinate the collection and distribution of performance statistics. Actively support Division SharePoint locations that provide these statistics.
- Contribute ideas for process and service improvement opportunities; champion and support improvement initiatives.
- Independently perform diverse functional tasks with minimal supervision and a high level of adaptability.
- Active participant on project teams; complete smaller scope projects independently.
- Facilitate training for new employees on corporate systems.
- Coordinate periodic reviews across all divisions, including the semi-annual procedure review.
- Assist in creating/updating current procedures as changes occur in the process.
- Meet performance objectives for accuracy and timeliness in completing actions. Successfully prioritize workload of various types of activities with completion date requirements.
- Partner with the leadership team to build a purpose-driven learning culture.
- Other duties as required

Training: On the job

FLSA STATUS:Non-Exempt

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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