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KTOS Program Manager in Brooklyn, OH at KeyBank

Date Posted: 1/14/2021

Job Snapshot

  • Employee Type:
  • Location:
    4910 Tiedeman Road
    Brooklyn, OH
  • Date Posted:

Job Description

Manages a set of interrelated projects, and in some cases, on-going operations to deliver against a common set of business objectives using business acumen, critical thinking and relationship skills. Responsible for managing cross-functional project-level or program-level requirements and scope, resource planning, finances and benefit realization, risks and issues, quality, organizational change management, communications and reporting. Works with constituent Project Managers to monitor cost, schedule and technical performance of component projects; identify and manage dependencies and escalate key program risks and issues as appropriate to the program owner to ensure the ultimate success of the program. Responsible for internal stakeholder management, which may include stakeholders external to the organization. Reports program metrics to program owner and other stakeholders.

Essential Job Functions:
  • Leads one or more programs in a fast-paced, dynamic environment, which may include directing third party resources as well as virtual teams. The Program usually impacts multiple Lines of Business (LOB), multiple functional areas, is large in scale and complex, may span multiple years, usually involves senior-level sponsorship (and sometimes executive level sponsorship) and may include steering committee.
  • Develops and grows partnerships and foster relationships with senior functional managers and their management teams to prioritize projects and set/ receive direction to achieve business objectives.
  • Supports business case development; performs project initiation/consolidation/prioritization as required.
  • Defines and manages program scope, scope changes, objectives, requirements, deliverables, and value proposition that support the diverse business goals and interests of multiple stakeholders.
  • Develops integrated program plan; identifies and manages program dependencies and critical paths; and tracks/reports program milestones as well as status.
  • Estimates resources needed to achieve program goals; tracks utilization; determines and assesses need for additional staff and/or vendors; manages on/off-boarding; and monitors/manages vendor performance on labor resources.
  • Drafts and submits program budget proposals and recommends subsequent budget changes where necessary; conducts cost forecasting and actual tracking as well as variance reporting
  • Identifies, tracks, escalates and resolves issue conflicts; performs impact analysis and prioritization; manages dependencies and track/monitors; and escalates risk with corrective/mitigating actions
  • Tailors methods and metrics; administers configuration management/version control; adheres to project standards; performs project assessments; coach/mentors teams; and manages deliverable reviews and sign-offs
  • Leads communication planning, execution and reporting with program team members; liaises with key stakeholders
  • Supports development of change management planning, design and implementation including communication and training.
  • Manages documentation and the knowledge transfer to the “business as usual” functions; conducts “lesson-learned” reviews
  • Manages the execution of vendor contract(s) and ensures adherence to contract provisions, where applicable

Required Qualifications
  • Education/Certifications: Bachelor’s Degree or equivalent work experience required. PMI certification or equivalent required.
  • Experience: Five or more years of increasingly complex projects spanning multiple functional disciplines and/or program management experience required.

Competencies and Skills:
  • Demonstrates critical thinking, problem solving and conflict management skills; ability to “connect the dots”
  • Thinks, plans and executes on multiple levels
  • Organized, self-disciplined, leads others towards common outcomes and strategy execution
  • Credible leader with established reputation for presenting and gaining support for ideas/solutions at the most senior and executive levels of the organization
  • Proven demonstration of Key leadership competencies
  • Can clearly articulate vision for future state; provide big-picture view/ enterprise view; decisive and directive when necessary
  • Fosters and encourages frequent, open and honest feedback; learns from setbacks and mistakes to drive improvements; independently seeks out learning opportunities
  • Highly polished and confident communication ability; possess written, verbal and stand-up presentation skills. Adjusts communications to audience.
  • Takes the initiative to understand the business impacted by the program, current, trends and information that could impact the business and organization. Stays up to date on current industry best-practices.
  • Manages the execution of vendor contracts to ensure adherence to contract provisions


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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