KeyBank Mortgage Loan Advisor - Parker, CO in Parker, CO at Key Bank- Corporate

Date Posted: 8/2/2018

Job Snapshot

  • Employee Type:
  • Location:
    10951 South Parker Road
    Parker, CO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

At Key, we have the opportunity to bring ease, value, and expertise to our clients by helping them have confidence and the peace of mind to dream big.

The Key Bank Mortgage (KBM) Advisor has the opportunity to partner with a designated set of Branches to originate residential mortgage loans. The KBM Advisor is an entry point into the Mortgage Business and will report directly to the Sales Manager with dotted line reporting to the Sr. KBM as their mentor. The KBM Advisors will need to balance their work schedule between time spent in each of their assigned branches and learning how to develop and engage specific Center of Influence (COI). The KBM Advisor will collaborate with the fulfillment department to meet the needs of our clients from the point of registration to closing. They are committed to meeting set expectations around team, accountability and performance goals while maintaining strict adherence to risk and operational policies. The KBM Advisor will learn to recognize opportunities for referrals to appropriate sales professionals as well as opportunities to expand and deepen current relationships. Through a close partnerships with branch team members the KBM Advisor will manage referrals as well as introduce all new Mortgage clients to branch teams, ensuring Key’s clients have an opportunity for a full Financial Wellness review.

The role of the KBM Mortgage Advisor is to originate and process family residential real estate mortgage loans in accordance with KBM’s process and product guidelines. Through partnership with the Branch employees they will together help clients achieve their Financial Goals. KBM Mortgage Advisors are expected to act professionally at all times, conduct business ethically, avoid conflicts of interest and act in the best interest or our clients.

Essential Functions:
• Develop relationships with Branch teams; Review Book of Business client profiles with retail partners to uncover mortgage opportunities. Review mortgage pipeline with Branch Manager and/or delegate, as directed by Branch Manager. Review and discuss with Sr. LO/Mentor to plan appropriately on gap closer, client opportunities, referral opportunities to other LOB’s.
• Proactively schedules appointments with prospects and clients to review housing goals and opportunities.
• Develop a network of approved COI’s, foster the relationship to build referral source for ongoing client growth.
• Responsible for gathering documents at the time of registering a loan and is expected to remain, along with the loan processor, the point of contact with the client during the duration of the loan.
• Maintain high standards of client satisfaction and quality, and ensure sales/originator systems and work flows are efficiently controlled.
• Managing client referrals and ensuring all new clients are introduced to local branch personnel, as applicable.
• Expedite loans in process by regularly reviewing pipeline, following up on documentation with borrowers, interacting with title companies, realtors, attorneys, etc.
• As needed and in partnership with assigned branch partners, the KBM Mortgage Advisor is expected to help on joint calls with potential clients to develop new business both in person and over the phone.
• Stay informed of trends and developments in the real estate market and mortgage industry.
• Responsible for knowing all Federal Regulations and bank policies/procedures.
• Develop and maintain in-depth knowledge of products and services as well as knowledge of competitors and competitive products
• A portion of every day should be spent in one of the assigned branches and COI outside calling is expected to be purposeful and pre-planned and should involve the retail staff as appropriate and Mentor.
• Maintain sales/originator systems and efficient work flows. In addition, they will be required to complete all required training.

Monthly Activities
1. Huddle Meetings: Attend at least one Branch Huddle meeting per assigned branch and present a mortgage topic that will benefit branch personnel.
2. Production Reviews: Meet with Branch Manager to review mortgage production to goal results. Discuss and gain commitment on activities for success based on the annual mortgage production goal; what it will take to achieve; number of referrals needed for each application, number of applications needed for each closing. For LOs that also call on Private Banking, monthly production reviews should also be held with PB RMs.
3. One on One: Meet with mortgage Sales Manager to review production results to goal, branch activities and Sales LO Action Plan.
4. Sr. Mortgage Advisor Interaction: Meet with assigned Sr. Mortgage Advisor to further knowledge of mortgage business including approach to COI development, branch interaction, application quality, lock pull through

Quarterly Activity
1. Key at Work Calls: Make at least one Key at Work call quarterly with retail partners rotating among all your assigned branches.
2. Mortgage Day: Conduct at least one Mortgage Day each quarter, rotating among assigned Branches. Schedule two weeks in advance for event promotion by attending a huddle meeting to announce date, discuss event details and provide flyers to branch for event promotion.
3. Planning Meeting: For each assigned branch, conduct a quarterly planning meeting with each Branch Manager to review/refine the branch strategy and tactics for identifying mortgage opportunities.

Annual Activity
Annual Goal Setting and Individual Sales Action Planning: LOs will receive a Goal Setting/Sales Planning Toolkit from their manager to draft their individual Sales LO Action Plan. The Sales LO Action Plan should outline production goals and include COI activities not addressed in the LO Playbook. The LO will then meet with their Sales Manager to finalize the individual production goal and Sales LO Action Plan. The Sales LO Action Plan will be recorded on page two of this Playbook, and along with the Playbook, will be used to measure performance against a documented plan.

• Minimum of one (1) year experience in Retail Branch Role, or equivalent relevant experience.
• Proven success and knowledge of Consumer Lending products.
• Bachelor’s degree in business related field or equivalent experience.
• A working knowledge of FNMA, FHLMC, FHA, VA, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws.
• Excellent verbal and written communication skills and ability to work in a team environment
• Demonstrated strong client service skills.
• Proficient in sales and service skills; including tele-consulting, prospecting, networking.
• Strong financial acumen.

Employees in this position are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification require

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

Key Community Bank serves individuals and small to midsized businesses from Maine to Alaska through our 15-state network of over 1,200 branches, 1,500 ATMs, telephone banking and robust online and mobile platforms. KeyBank’s Consumer/Business Banking segment provides consumers and small business owners with straightforward banking solutions and personal finance expertise that helps them make confident financial decisions today and plan for tomorrow. Key Private Bank offers wealth planning that follows a consistent, disciplined approach guided by objective advice based on each unique situation. KeyBank Commercial Bank offers midsize business financial services that drive growth and profitability and help business owners identify new opportunities with products and services including deposit, cash management, investment services, commercial lending, equipment leasing, and asset-based lending.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 30742BR

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