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IT Business Analyst in Various at KeyBank

Date Posted: 1/7/2021

Job Snapshot

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Job Description

The Business Analyst will analyze Fraud Business/Operations needs and ensure the successful integration with our technology solution. They will lead requirements gathering sessions with minimal supervision, work with all Fraud Stakeholder, clients, developers, and other groups across KeyBank to create and deliver the final Business, Functional, and Non-Functional requirements. They will ensure our Development Team has the necessary information and understanding to begin development and continue to partner with them throughout the process and will collaborate with all internal/external team members to build out and execute a strong Test Strategy. The Business Analyst will be able to work on multiple efforts simultaneously.

The IT Business Analyst has responsibility for bridging the business needs with technical solutions in response to the business functional requirements. This individual will be responsible to ensure complete requirements are gathered and documented, successful testing plan is created and executed, and the delivery of solutions, according to approved funding levels and time commitments across all impacted technology.
Provides an active leadership role to provide the following:
  • Leads requirement gathering meetings & delivers requirement documents
  • Owns requirements management function (ensures requirements have all the required data elements)
  • Ability to document/ develop current and create future Business Process work flows with the Line(s) of Business
  • Accountable for requirements being updated
  • Drives defect resolution
  • Knowledge of testing concepts
  • Ability to build / execute test scripts, including input from Line(s) of Business
  • Ability to execute test scripts and / or lead our Testing Team Partners to execute successfully
  • Escalates as needed
  • Collaborates with team members
  • Subject matter expert or ability to become familiar quickly
  • Focuses on both business and technical results
  • Ability to address and follow through to completion any situation that arises
  • Ability to lead any project related meetings
  • Create queries to validate data in databases
  • Ability to work productively with team members and stakeholders
  • Ability to multi-task across multiple projects and non-project activities
  • Through various sources, maintains Fraud industry knowledge surrounding supporting Fraud business processes.
  • Builds intimate relationship(s) with business and technology partners.
  • High level understanding of the business unit’s strategic and tactical business plan as it relates to Fraud.
  • Participates in project execution in support of the business process roadmap which aligns to the future state.
  • Acts as the liaison and facilitator between the business unit, development, and our Testing Team’s
  • Ability to solve business problems with technology.
  • Follows the Project Lifecycle standards.

  • Demonstrated practical knowledge of business and technology in creating integrated solutions.
  • Bachelor’s degree with minimum 5-7 years of financial services Industry IT experience
  • Excellent written and oral communication skills.
  • Experience using multiple tools (i.e. MS Office, MS Project, Visio, HP Application Lifecycle Management)
  • Excellent organizational skills.
  • Strong team player.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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