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Investment Associate, Registered in Binghamton, NY at KeyBank

Date Posted: 2/5/2021

Job Snapshot

  • Employee Type:
  • Location:
    65 Court Street
    Binghamton, NY
  • Date Posted:

Job Description

Within the Key Investment Services business, this individual is responsible for assisting the Key Investment Services Sales Force in achieving sales goals, customer service, business growth and client retention. This person will serve as a proactive member of the Key Investment Services Team by being an initial sales and service contact for new and existing clients.

Provide support to the District Sales Manager and Financial Advisors. Customer service duties, assist in daily office operations including: assisting with obtaining new account and customer maintenance forms, establishing new accounts, customer account servicing, processing estate account requests, researching problems, preparing and editing correspondence, obtaining proper approval on correspondence, record keeping, heavy order entry, and client contact. Solid base knowledge of Retirement accounts including distributions and Required Minimum Distribution calculations. Follow up on client service activities and Financial Advisor's requests. Create and manage the client database: address, contact info, type of client (investor, credit, etc.) and use this to create mailing database for sending out "value added" material, invitations to events, follow up phone calls, etc. Help make and schedule appointments. Expected to participate in sales support activities such as weekly teleconferences, monthly sales unit meetings, manager coaching sessions, etc. and to attend additional product and process training as available. Create, obtain proper approval and distribute letters on product promotions. Assist as needed with coordinate marketing events, seminars and presentations for client/prospects - including booking location, client/prospect list, mailing invitations, refreshments, presentation material and equipment. Create/assist in production and distribution for newsletters, bios, etc. Additional Licensed IA functions: Process annuity and 1035 exchange paperwork, place all trades for Financial Advisors, money movements, trade logs, check receipts and security receipts.

- Two years experience in brokerage or financial services support role.
- Required Licenses: FINRA Series 7 & 63. Preferred Licenses: 65 or 66 and state life and health insurance license.
- Working knowledge of investment products.
- Demonstrated excellent organizational skills and a strong attention to detail.
- Strong written and verbal communication.
- Excellent computer skills: Word, Excel, Power Point, email, internet savvy, etc.
- Quickly gain broad knowledge of clients and their needs.
- Demonstrated ability to develop trusted advisor relationships.
- Strong customer service and analytical skills.
- Ability to work as a team member.
- Ability to use applicable equipment, which may include: PC Microsoft Office (including Word, Excel, etc.), Desktop, etc.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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