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Executive Assistant III - Digital Commercial Product in Cleveland, OH at KeyBank

Date Posted: 3/1/2021

Job Snapshot

  • Employee Type:
  • Location:
    127 Public Square
    Cleveland, OH
  • Date Posted:

Job Description


Provide executive administrative support, performing diverse administrative duties and anticipating the team’s needs. Proactively lead several aspects of internal team communication and recognition. Handles confidential information discreetly and professionally. Responsible for calendar management, communication and correspondence, client interactions, expense reports, travel arrangements, and HR online needs, including requisition management and time and attendance. Handles incoming client, employee, and third-party professional inquiries; research and communicates in a professional and timely manner. Responsible for meeting coordinate, video conferencing and scheduling and organizing proper room set up as needed. Other duties/projects as requested. Perform duties in a professional manner that includes thorough planning and research to result in completed assignments of the highest quality.
  • Under general supervision, provides administrative support to the leadership team to include the executing, maintaining and coordinating calendar of meetings and travel.
  • Serves as the central point of contact for the coordination of HelloWallet senior leader activities.
  • Prioritizes and organizes both the calendar as well as all inbound and outbound communications (phone, email, etc.)
  • Interacts with senior leaders and executives within the organization and with outside professional organizations.
  • Completes work in fast-paced, changing environment without compromising accuracy.
  • Works as part of a high-performing team, maximizing opportunities to delegate and partner to facilitate the most efficient and effective completion of activities
  • Provides superior client services during all interactions with clients, vendors, internal partners and teammates; effective communication via email essential.
  • Handles confidential information and documents.
  • Plans and executes multiple meetings and offsite events simultaneously with ability to adapt to changing priorities.
  • Performs proactive problem research and assists with resolution.
  • Manages/tracks administrative projects for the team, including onboarding new hires.
  • Cultivates a positive environment to promote teamwork.
  • Manages day-to-day office operations.
  • Clearly and immediately communicates and elevates any problems/issues.
  • Assists with special projects for events, new processes or projects and presentations as they arise; exercises judgment and basic reasoning skills.
  • Undergraduate degree in business related field or equivalent experience.
  • A minimum of five (5) years’ experience supporting senior leaders
  • Proficient in Microsoft Word, Excel and Powerpoint.
  • Excellent attention to detail, organization and accuracy in work.
  • Reliable, proactive and self-motivated.
  • Excellent communication skills and ability to work in a team environment.
  • Excellent development of collaborative relationships both internal and external.
  • Exercises sound judgment, discretion, and confidentiality in all matters involved in this role.
  • Ability to get things done using strong organization and time management skills.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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