Enterprise Continuous Improvement Intern in Cleveland, OH at Key Bank- Corporate

Date Posted: 9/9/2019

Job Snapshot

  • Employee Type:
  • Location:
    127 Public Square
    Cleveland, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

About the internship
This career-path program provides the opportunity to participate in end-to-end and core business process improvement initiatives to help teams deliver significant cost savings and revenue growth. Interns will also work under the direction of Enterprise Continuous Improvement (ECI) Process Engineers to assist in scoping and defining opportunities with strong results orientation and help identify creative solutions to ensure robust but not overengineered improvements are in place. In addition, they will have the ability to shadow our continuous improvement cultural transformations that involve training, mentorship, and thought leadership provided by our Process Engineers, in collaboration with our internal partners. Additionally, Interns will provide data analyst support to ECI Process Engineers, Leadership, and initiative teams for these aforementioned Enterprise priorities.

What does the program offer?
  • Orientation to Key’s infrastructure and the business
  • Direct coaching and feedback
  • Engagement with senior leaders
  • Networking opportunities

What are we looking for?
  • Enrollment in an undergraduate or graduate program in Business, Engineering, Supply Chain and Operations, Logistics, Mathematics, Statistics, or related field from a leading program
  • Aptitude and desire to pursue a role in Enterprise Continuous Improvement Process Engineering
  • Exceptional critical thinking, problem-solving ability, and detail-oriented
  • Basic understanding of Continuous Improvement concepts/tools: DMAIC methodology, DFSS, Lean Kaizen/Work-out process management, Customer Journey Mapping, PDCA, A#, 8D, Human Center Design, and basic statistical techniques
  • Previous experience in project leadership, change management, and cross-functional team management is preferred
  • Exceptional written and verbal communication skills with specific ability to communicate concepts and ideas concisely
  • Good analytical and decision-making skills
  • Demonstrated teamwork through extracurricular activities
  • Ability to comfortably interact with clients in a professional and mature manner
  • Highly organized, detail-oriented, proactive, and resourceful
  • Proficiency in Microsoft Office® Suite (Excel,® PowerPoint,® and Word), and prior use of Minitab, or other statistical software is ideal


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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