Engineering Manager in Brooklyn, OH at Key Bank- Corporate

Date Posted: 5/28/2019

Job Snapshot

Job Description


Uses portfolio acumen, both from the technology and business perspective (i.e., business process and end-user requirements) to define the long-term strategy for the Risk business. End-to-end accountability for delivery and support, which includes, but not limited to successful application(s) delivery, portfolio management, performance and project deliverables. Performs as the relationship manager to the Risk leadership team (CRO’s directs) to execute on program management roadmap in fulfillment of the strategy. Leads a cross-functional team (matrix management) to integrate with Enterprise Architecture, Enterprise Technology Services, Information Security, business and vendor partners

  • Build, socialize and ratify strategy for the portfolio using technical knowledge and expertise, thought leadership as well as leveraging the knowledge of others.
  • Be current with, and articulate of, accepted technology patterns and best practices.
  • Advocate for information solutions that advance the business’s performance plan and advances the enterprise’s architectural standards to create and deliver on multi-year technology strategy which outlines strategic direction, investment, capabilities and portfolio of projects.
  • Actively manages vendor relationships, and ensure portfolio vendors are delivering on all Key stakeholder needs.
  • Participate in all business unit planning activities and be familiar with business unit processes.
  • Drive effective partner relationship management by acquiring comprehensive knowledge of the business by spending time with business partners; solving business problems using technology; negotiating effectively to drive realistic requirements, budgets, resources and timeline; as well as offering credible challenges.
  • Provide leadership of business unit technology demand and development of new technology and information capabilities.
  • Lead the business unit technology portfolio to maximize technology return on investment, health/stability of technology assets, and compliance with process and architectural standards.
  • Analyze business unit problems, processes, and performance issues.
  • Provide solutions and business cases that help overcome performance weaknesses.
  • Effectively lead the teams who design and execute new technology development in support of the business unit’s performance plan.
  • Demonstrate an executive presence as well as polished communication skills.
  • Deliver projects adhering to the project management lifecycle and roadmap through people and team management.
  • Responsible to create project estimation, budget, timeline, tollgates.
  • Deliver the project on time and on budget using appropriate resource management.
  • Cultivate a technology team of the highest caliber, expose them to business processes and plans so that they are respected and called upon by the business. Includes recruitment, talent development and performance management.
  • Responsible for an effective capacity plan and management utilizing internal/external sources to build a core/flex staff model. Success is measured through positive employee engagement survey results, retention of high performing employees, transparent communication, ability to inspire and motivate well-articulated goals to promote performance in addition to a proven track record of development and promotion of talent.
  • Manage, oversee and improve established operations by developing metrics, management reporting, and instituting scorecard reviews to maintain or grow operational performance. Ongoing services should be measured in a way that quantifies cost and quality in terms that are meaningful and actionable by the business unit.
  • Seeks out solutions proactively, rather than reactively solving problems.
  • Achieve acumen of the regulatory legislation environment and how that influences technology roadmap. Knowledge is acquired through regulatory meetings where applicable and updates of current decisions. The outcome is compliance with established regulations (no audit findings) or has met audit findings within timeframe.
  • Define and communicate complete requirements, in partnership with various teams in KTO (e.g. EA, ETS, CIS), to accurately forecast and have available the appropriate level of application and resource capacity.
  • Own technology risk for the portfolio as the first line of defense, and as part of that role ensure:
    • Vulnerability remediation to corporate SLAs,
    • Priority incident volume remains low (stable platforms),
    • Continuous improvement and documentation is in place,
    • Monitoring and reporting are in place for all applications, and
    • Meet/exceed identified risk measures

  • Bachelors degree required
  • Ten or more years leading technology or business teams in development of technology solutions.
  • Financial Services Risk portfolio knowledge, preferred
  • Ability to build transparent, collaborative, and trusting relationships with others
  • Proven organizational agility to influence others and drive change; executive presence.
  • Advanced communications skills – written, oral, presentation; ability to coach others to enhance communication skills.
  • Demonstrated ability to act as strategic advisor and identify holistic business solutions.
  • Proven demonstration of the ability to generate, plan and execute on a strategy, financial budgets, and performance.
  • Able to manage to ambiguity
  • Large-scale project experience that cuts across multiple business units.
  • Ability to proactively support partners based on in-depth understanding of their business and industry best practices.
  • Ability to work in both a waterfall and agile delivery approach.
  • Proven ability to manage direct reports, succeed in a matrix organization as well as to positivity influence others. Monitors performance and holds oneself and others accountable for their responsibilities.
  • Background in the discipline of continuous improvement and success in leading and driving change.
  • Consistently champions client needs while balancing the needs of the bank.
  • Consistently seeks to understands the implications of business decisions, processes, and actions on employees, regulators, shareholders and clients.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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