Desktop Packaging and Deployment - Engineer IV in Brooklyn, OH at Key Bank- Corporate

Date Posted: 3/12/2020

Job Snapshot

Job Description

Essential Job Function

Under supervision from senior engineers, provide third level operational support and engineering of the Key Bank client computing environment and supporting server infrastructure.

Experience building and managing endpoint protection and endpoint threat detection platforms such as Symantec, Carbon Black, etc.

Interface with other Key Technology & Operations teams to maintain and support the environment.

Assist with testing and deployment of end user and business applications.

Project lead role on small projects and medium size projects. Assist with large and, sometimes, enterprise wide projects.

Begin to employ diagnostic methods and analytical skills to solve problems with effective solutions from a variety of sources.

Demonstrate aptitude and interest in technical skills by implementing tactical solutions with supervision.

Deep knowledge of UNIX/INTEL/Web/Client/Database/Network technologies and computing concepts.

Display composure during demanding situations in addition to day to day activities.

Effective communicator in individual and group settings (verbal and written).

Establish and maintain effective relationships with internal clients.

Escalate issues and problems to senior team members and management as required.

Expertise in ITIL concepts.

Required Qualifications

3+ years technical experience

4 Year degree or equivalent experience.

Time management; tracking and reporting.

Action oriented

Intellectual horsepower

Problem solving

Customer focus


Learns on the Fly

Deals with Ambiguity

Working knowledge of UNIX/INTEL/Web/Client/Database/Network technologies and computing concepts.

Good communication skills (verbal and written).

Basic understanding of business factors influencing technology.

Ability to create technical documentation for peers and junior engineers.

Competence with Flexera packaging software and System Center Configuration Manager

Familiar with Jamf and packaging for macOS

Ability to translate technical concepts through communication and documentation to individuals working in administrative and governance roles within Key Bank.

Preferred Skills / Qualifications

Personal Computing Hardware

Microsoft Windows XP-10

MacOS and OSX

Exposure to Apple App Store and Microsoft Store

Browsers and web based technologies

Microsoft Office Suite and productivity tools

Maintaining Secure Systems

PowerShell and/or VBScript

Systems troubleshooting

Application Packaging

Experience with Flexera packaging software and System Center Configuration Manager

Experience with Jamf packaging software for macOS

Active Directory and Group Policy


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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