Consumer Deposit Compliance Manager in Cleveland, OH at Key Bank- Corporate

Date Posted: 9/21/2018

Job Snapshot

  • Employee Type:
  • Location:
    127 Public Square
    Cleveland, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


The Consumer Deposit Compliance Manager is a key leader of the Consumer Deposit Compliance team within Compliance Risk Management. The Manager is responsible to assist the Director of Consumer Deposit Compliance to oversee compliance risk mitigation and discourage actions within the assigned lines of business (LOB) that may expose KeyCorp and its subsidiaries (Key) to regulatory, compliance, and/or reputational risks associated with its business activities. The responsibility for oversight of compliance risk programs and policies includes providing highly specialized guidance and oversight on current and emerging regulatory risk issues, and reviewing and challenging strategy (initiatives, products, third parties, clients), control design, implementation, testing, and remediation for the LOB. More specifically, partnering with the LOB while balancing the fiduciary oversight role is important to Key and, in certain situations, requires review and challenge of high-risk initiatives, products, third parties and clients. This position will report to the Director of Consumer Deposit Compliance and is responsible for ensuring compliance risk controls and processes comply with regulatory requirements, Key’s Risk Management policies and program requirements, and that business activities are managed within Key’s desired risk appetite. The qualified candidate must be able to work independently and use sound judgment taking into consideration risk tolerances of the assigned LOBs and Key overall. The Manager may be responsible for leading one or more direct reports.


  • Develop relationships of trust and confidence with internal clients, staff, peers, Risk partners and LOB senior management.
  • Provide strong leadership, mentoring, and guidance to subordinates, peers, members of the team, and other members of Risk Management.
  • Maintain relationships with industry peers and regulatory bodies.
  • Identify, respond to and/or escalate risks as appropriate.
  • Provide independent review and challenge on various business line activities, including marketing, escalating concerns and conducting independent testing as appropriate.
  • Oversee compliance risk mitigation processes and controls for the assigned LOBs, ensuring that the LOBs comply with applicable compliance rules, regulations, and laws.
  • Analyze and provide feedback around risks associated with the offering of products, services, processes, business initiatives, and outsourced third-party activities.
  • Anticipate and respond to changes in regulations, rules and/or federal and state laws proactively, assessing the impact to LOBs and assisting them in addressing changes.
  • Provide direction and deliver training to business line personnel, Risk Management staff and others.
  • Respond timely and accurately to internal and external audits, regulatory exams, and requests for information.
  • Assist in evaluation of audit and examination findings and oversee implementation of corrective action and needed responses.
  • Direct or assist in the response to regulatory and compliance-related inquiries.
  • Direct and assist in the development of and recommend for approval policies, standards, procedures and guidelines to comply with risk appetites, tolerances and policies.
  • Lead or participate in various projects related to mitigating risk to Key.
  • Support or lead a team of compliance risk professionals who work directly with the lines of business to identify risks, develop assessments, provide input over controls and testing, advise on and monitor remediation activities, and create reporting.
  • Support or direct a project team in the ongoing development and implementation of strategic plans and objectives, and regulatory changes.
  • Support other risk disciplines in risk identification, mitigation, and reporting.
  • Exemplify understanding of and implement the three-lines-of-defense model.
  • Perform other duties as required.


  • Bachelor’s degree or comparable education required; Master’s degree or Juris Doctorate, a plus.
  • Minimum of 5 years of relevant industry experience; management experience preferred.
  • CRCM designation or willing to obtain the certification within one year of employment.
  • Demonstrated, expert knowledge of consumer-focused deposit regulations (such as Regulations E, CC, and DD) and strong familiarity with other consumer protection and deposit regulations (such as FDIC deposit insurance requirements and UDAAP) at both state and federal levels, including information from the CFPB, FDIC, FRB, OCC, and state regulatory bodies.
  • In-depth practical knowledge of internal controls, risk assessments, and compliance processes, as well as applicable techniques for implementation of regulatory and legal requirements and processes.
  • Strong relationship management and leadership skills, including the ability to work in a team environment and positively accept and lead through change.
  • Proven track record of integrity, strong ethics, and sound decision-making skills, including the ability to make decisions independently and quickly.
  • Solid written and oral communication skills and the ability to communicate and influence up and across the organization.
  • Strong attention to detail coupled with strong problem-solving and analytical skills.
  • Proven ability to have, maintain, and establish strong contacts within the industry, to be aware of and able to benchmark current industry issues and practices.
  • Proven ability to drive results through people.
  • Strong project management and/or continuous improvement skills.

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

Key Enterprise Risk Management provides leadership on risk management strategies and initiatives for credit, market, compliance and operational risk, as well as portfolio management, quantitative analytics and asset recovery activities.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 28555BR

Not Ready to Apply?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.