CMS Mortgage Sales Team Leader in Brooklyn, OH at Key Bank- Corporate

Date Posted: 7/30/2019

Job Snapshot

  • Employee Type:
  • Location:
    4910 Tiedeman Road
    Brooklyn, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

ESSENTIAL JOB FUNCTIONS - In Collaboration with the National CMS Sales Manager:
• Staff, coach, develop, lead and motivate a team capable of analyzing clients’ needs, recommending appropriate lending solutions and assisting clients through the loan origination process.
• Hire loan officers according to the staffing plan for span of control, including recruiting/identifying talent and interviewing and selecting and training new loan officers.
• Support the Community Bank franchise by aligning activities to the strategic direction of the Retail and Private Bank partners. Ensure the team’s origination work includes effort to deepen existing client relationships.
• Assist the National CMS Sales Manager with development of sales initiatives to generate mortgage opportunities.
• Ensure that each Loan Officer has thorough knowledge and understanding of bank’s policies, origination processes, software, and consumer lending products/underwriting standards, and that Loan Officers are compliant with all Federal and State regulations applicable to residential consumer lending.
• Ensure sales team is partnering effectively with the fulfillment team by fostering a culture of operational excellence through teamwork and collaboration, ensuring a superior level of client satisfaction.
• Manage employee hours worked in accordance to and compliant with KeyBank’s time tracking policies
• Stay informed of trends and developments in the real estate market and mortgage industry. Maintain in-depth knowledge of products and services as well as knowledge of competitors and competitive products.
• Originate personal loan production, appropriately balancing leadership responsibilities.

• Bachelor’s degree (business or finance preferred) or equivalent experience.
• Minimum of three years mortgage experience which includes selling financial products.
• Demonstrated supervisory experience or a minimum of one year assisting teammates as a mentor or player/coach in a sales environment.
• Working knowledge of consumer loan underwriting, processing, closing, and regulations.
• Demonstrated effective leadership acumen.
• Proven ability to establish and maintain collaborative partnerships among peers, line of business partners and support partners.
• Proven ability to develop and execute a business plan and drive an aggressive sales culture within a team.
• Excellent interpersonal, motivational, leadership, and organizational skills, in addition to good written and verbal communication skills.
• Strong technical, analytical, and problem solving skills.
• Working knowledge of FNMA, FHLMC, FHA, VA, and Federal and State consumer lending regulations, local and state real estate and finance laws.

Employees in this position are required to comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Key's sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling. Qualification requirements include but are not limited to an assessment of overall financial responsibility, character, and general fitness through review of a criminal background check, credit report, and information about any administrative, civil, or criminal findings by any government jurisdiction.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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