Closing Officer REC Services in Denver, CO at Key Bank- Corporate

Date Posted: 10/31/2018

Job Snapshot

  • Employee Type:
  • Location:
    Denver, CO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

This position may be located in Cleveland, Oh, Denver, CO or Portland, OR.


  • Provide expertise to RM and PM in pre-closing process by participation in client meetings and review of credit approval conditions
  • Drive the loan closing process for highly complex transactions by ordering loan documents, identifying the items and conditions to be satisfied, and obtaining and reviewing due diligence for the transaction
  • Display high level of proficiency in reviewing documentation to ensure accurate representation of business terms and conformity to credit approval and policies
  • Serve as the primary contact for the bank throughout the closing process
  • Consistently provide superior service directly for bank clients while maintaining risk management, compliance with bank policies and regulatory requirements, internal procedures and controls
  • Utilize internal compliance applications in order to ensure adherence to all governmental and fiduciary laws, including OFAC and Patriot Act
  • Identify and resolve issues affecting client credit facilities and mitigate risks to Key; partner with Loan Services to resolve issues as appropriate
  • Work closely with the RM, borrowers, borrower’s counsel, bank counsel, title companies and Service Officer, among others to achieve a well-coordinated and timely loan closing
  • Work with Service Officer , consultant and RM to ensure project budget is balanced and conforms to loan approval
  • Utilize transaction tracking system to update transaction status
  • Provide authorization to close to Service Officer; work closely with multiple parties to achieve a well-coordinated and timely closing, funding and booking of the transaction
  • Coordinate collection of all fees and charges necessary to close transaction; provide required documentation for booking transaction, fees and establishing ticklers for financial covenants
  • Assembles and maintains closing file in a timely manner
  • Enter and monitor required post closing ticklers
  • Ensure documentation exceptions are tracked on the exception report, take ownership and provide remediation of any documentation exceptions noted, working in tandem with the RM as appropriate
  • Identify process improvements to continuously enhance client service and documentation quality
  • Train and mentor less experienced Closing Officers; provide backup to other Closing Officers
  • Serve as a resource to the credit underwriting team for deal structure inquiries
  • Under the direction of the CDB Services Manager, assist with other ad hoc projects and reporting as requested


  • Bachelor’s Degree in business or equivalent experience
  • Minimum of 4-6 years related experience with a solid understanding of real estate lending concepts
  • Thorough knowledge of construction and interim loan financing including underwriting, risk management and mitigation, loan closing and portfolio administration
  • Demonstrated ability to negotiate and make decisions relating to project budgets, non-standard loan structures, loan documentation, contracts, title policy issues, and policy/procedure exceptions
  • Ability to establish and maintain effective working relationships among team members and product and support partners.
  • Strong knowledge of Key’s lending policies, products, and systems
  • Strong knowledge of commercial real estate programs/products and services including low income housing tax credit (LIHTC), historic tax credit (HTC), new market tax credit (NMTC), tax exempt bonds, letters of credit (L/C's), permanent mortgages and forward commitments, interest rate protection products, etc.
  • Strong knowledge of government programs for affordable housing and community reinvestment; experience with not-for-profit real estate development and sensitivity to local community needs


  • Successful track record of leading a team and coordinating all aspects of a closing
  • MBA or legal background preferred


  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with and gains their trust and respect.
  • Detail Oriented: Analyzes and interprets information; ensures quality and content of all aspects of a transaction; is able to manage a variety of tasks accurately
  • Integrity, Trust & Respect: Is widely trusted; is seen as a direct, truthful individual who respects others and is respected; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; openly acknowledges his/her own mistakes; does not misrepresent himself/herself for personal gain.
  • Interpersonal savvy: Relates well to a diverse and broad range of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; build constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
  • Directing Others: Is good at establishing clear directions; sets stretching objectives; distributes workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.
  • Time Management: Uses time effectively and efficiently; values time; concentrates efforts on the most important priorities; is organized and gets more done in less time than others; can attend to a broader range of activities.
  • Written Communications: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

Key Community Bank serves individuals and small to midsized businesses from Maine to Alaska through our 15-state network of over 1,200 branches, 1,500 ATMs, telephone banking and robust online and mobile platforms. KeyBank’s Consumer/Business Banking segment provides consumers and small business owners with straightforward banking solutions and personal finance expertise that helps them make confident financial decisions today and plan for tomorrow. Key Private Bank offers wealth planning that follows a consistent, disciplined approach guided by objective advice based on each unique situation. KeyBank Commercial Bank offers midsize business financial services that drive growth and profitability and help business owners identify new opportunities with products and services including deposit, cash management, investment services, commercial lending, equipment leasing, and asset-based lending.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 32476BR

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