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Business/Operations Analyst in Brooklyn, OH at KeyBank

Date Posted: 2/10/2021

Job Snapshot

  • Employee Type:
  • Location:
    4910 Tiedeman Road
    Brooklyn, OH
  • Date Posted:

Job Description

Essential Job Functions
  • Ability to recognize and recommend alternative solutions to new requests or issues.
  • Presents ideas and information effectively to business and technology partners.
  • Participation in, and ownership of, operational day-to-day execution of various business processes.
  • Ensure quality through extensive attention to detail, documentation, and reporting as defined by team and enterprise standards.
  • Provide analysis, reporting, and remediation for issues presented within the relevant lines of business or application systems.
  • Participates in the design process to ensure changes and updates to technology and process support business requirements and an optimized user experience.
  • Build expertise in specific business processes that support business objectives.
  • Manages and creates documentation for, and participates in, knowledge transfer of processes performed.
  • Understands security, risk management, and IT process principles and escalate to appropriate team(s) as needed.
Required Qualifications
  • 2 or 4 year college degree; or equivalent experience.
  • Proven ability to build strong and successful business relationships.
  • Proficient in information gathering and analytical approach to problem solving.
  • Ability to recognize, and formulate approaches to address, issues.
  • Excellent interpersonal communication skills - written and verbal.
  • Excellent time management and organizational skills.
  • Self-motivated with the ability to work with little to no supervision.
  • High attention to detail.
  • Demonstrated ability to handle change.
  • Ability to multi-task.
  • Proficiency with Microsoft Office Suite.
Desired Qualifications
  • Familiarity with PCI standards.
  • Understanding of card payments business and familiarity with KeyBank processors.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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