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Business Analytics Manager - Fraud Risk Management in Buffalo, NY at KeyBank

Date Posted: 2/19/2021

Job Snapshot

  • Employee Type:
  • Location:
    Buffalo, NY
  • Date Posted:

Job Description

The Business Analytics Manager is primarily responsible for leading the formulation of hypotheses, translation of data, design/measurement of experiments and generation of insights to inform business decisions by using various data mining techniques. The Business Analytics Manager uses data to perform more complex diagnostic analyses to provide answers to questions such as “Why did it happen?” and “What action can I take?”. Guiding a team and/or project through the use of advanced reporting and execution of complex analyses, mapping out processes and applying necessary controls, the Business Analytics Manager uses business, industry / benchmark data and strategic knowledge to identify and anticipate business needs and opportunities, proactively managing partners and solving multiple problems for the business. Success criteria include: Demonstrating leadership through strong communication skills through messaging, addressing conflict, managing competing priorities and presenting holistic analyses to enable business strategy; ability to prioritize multiple projects and manage self and others to tight deadlines; establishing reputation as an effective and collaborative partner; Leveraging knowledge of strategy, business, and competition to connect day-to-day work of team to the “bigger picture”.

• Proactively solve business problems leveraging complex data
• Leverage knowledge of KeyCorp and LOB strategy, business, and competition to anticipate needs and make recommendations
• Drive projects end to end; prioritize multiple projects; manage to tight deadlines
• Review deliverables; coach others on approach and work product
• Lead business partner interactions; drive for results and provide recommendations in alignment with business priorities
• Effectively communicate with team and business partners; articulate broad implications / impact of messages
• Address challenging situations; anticipate and address conflict by demonstrating managerial courage
• Proactively coach and guide the work of others; Serve as mentor within and beyond own team
• Manage integration of activities typically within own team

• Master’s degree in Analytics, Computer Science, Economics, Finance, Financial Mathematics, Statistics, or the Natural Sciences and 4 years of relevant experience; or Bachelor’s degree in Computer Science, Economics, Finance, Financial Mathematics, Statistics, or the Natural Sciences and 6 years of relevant experience
• Advanced proficiency with:
o Microsoft Excel / PowerPoint
o Query writing/coding including complex joins
o Data visualization
o Analytical programming languages
• Understanding of:
o Source systems
o Process flow and automation
• Skill & Ability to:
o Work with big data
o Navigate data warehouse and/or data supply chain

• Communication: Excellent written and verbal communication skills; develops writing skill in others; Recognizes the need to deliver the right message at the right time through the right channel; Articulates the broad implications / impact of a message; Anticipates and addresses conflict and challenges, able to have touch conversations; Strong presentation development; can coach and guide others to get to the appropriate level of detail and send an effective message; Comfortable presenting to senior levels with ability to adapt or change course with confidence; Demonstrates executive presence
• Leadership: Demonstrated leadership; may have direct reports; Sought out for advice and serves as mentor within and beyond immediate team; Manages the integration of activities typically within own team; Demonstrates executive presence; Offers an opinion and contributes to the conversation; Holds themselves and others accountable
• Partnering / Influencing: Demonstrated ability to engage and partner at mid- to senior leadership levels; Established reputation as an effective and collaborative partner; Coaches and develops relationship building skills in others; Demonstrates managerial courage and willing to dissent from others; Influences others through persuasion and organizational / professional savvy
• Business Acumen: Understands LOB and KeyCorp strategy; Leverages knowledge of our competition and the business to anticipate needs and make recommendations; Contributes materially to LOB strategy; Understands how business works; Connects the day-to-day work of team by effective translation of business drivers
• Critical Thinking / Problem Solving: Is a critical thinker; Sees the “bigger picture”; Advises leaders to make informed decisions based on keen critical thinking and problem-solving ability; Sought out for perspective and guidance with tackling challenges; Can make decisions; Considers longer-term business strategy in recommending solutions


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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