Bus Dev Officer, Indirect Auto in Buffalo, NY at Key Bank- Corporate

Date Posted: 6/4/2019

Job Snapshot

  • Employee Type:
  • Location:
    4224 Ridge Lea Road
    Buffalo, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


The Business Development Officer (BDO) , Indirect Auto is responsible for the sales and retention of automobile and other consumer indirect businesses to an established sales goal, responsible for large and complex prospects and existing customers in a designated regional. The Business Development Officer will focus on Indirect Sales results and overall accountability for the customer experience. Ability to enhance dealer relationships through effective communication, product knowledge, strong business acumen and background/experience in Indirect lending. There is a strong focus on representing Key in line with company image, core values; consistently demonstrating high ethics and integrity.


  • Sells and retains automobile consumer indirect business to an established sales goal.
  • Meets with prospects and customers to achieve sales and cross-referral goals.
  • Develops personal plan to achieve assigned sales goals.
  • Maintains strong business relationships
  • Coordinates with other internal business development personnel to exchange prospect information as appropriate.
  • Coordinates customer account relationship management.
  • Represents Company at customer-oriented business groups and civic organizations to develop referral network and enhance sales performance.
  • Maintains knowledge of consumer lending products and services.
  • Performs additional duties and participates in special projects as required.
  • Ensures that own work, as well as work of any employees supervised, is in compliance with applicable laws, regulations and guidelines, as detailed in policies located on Company Intranet; policies include but are not limited to Fair Lending, Know Your Customer, Bank Secrecy Act and other applicable anti-money-laundering policies.
  • Contribute to the ongoing development of credit guidelines and operating standards for the Division.
  • Perform other duties as assigned.
  • Monitors dealers on a regular basis


  • 4-year degree or the equivalent combination of education and work experience required.
  • 5-7 years related experience required.
  • Comprehensive knowledge of various dealer finance and indirect consumer lending products and services and credit decisions.
  • Proven sales track record, including history of successfully attracting new customers.
  • Account management skills, including ability to build strong and lasting business relationships.
  • Refined negotiation skills.
  • Ability to work in teams to contribute to sound lending decisions.
  • Excellent communication skills, both verbal and written.


  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Effective Communication: Effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, and managers; effective both inside and outside the organization.
  • Integrity and Trust: keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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