Analyst/Investigator I in Sylvania, OH at Key Bank- Corporate

Date Posted: 5/17/2018

Job Snapshot

  • Employee Type:
  • Location:
    5604 Main Street
    Sylvania, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description


Provide investigative services and create awareness that reduce risk for the company and our clients. Investigator is responsible for managing assigned investigations to ensure regulatory compliance. Investigator reviews and analyzes all manner of bank documentation to determine root cause. Investigator partners with applicable risk and business partners to identify opportunities for improvement.


  • File regulatory reports as necessary, within the established service level agreement.
  • Conduct investigations of suspicious activity directed at KeyBank and/or its clients.
  • Share investigative findings with business and risk areas to help them develop processes to create awareness to mitigate subsequent occurrences.
  • Prepare cases for criminal prosecution by presenting evidence to law enforcement agencies and providing testimony to the grand jury and trial courts when required.
  • Establish and maintain effective relationships with various business partners and provide advice regarding fraud prevention and other loss prevention topics.
  • Maintain detailed knowledge of company operations, organizational procedures, and federal/state regulations.
  • Maintain understanding of industry trends related to bank fraud.
  • Ensure quality of effectiveness, teamwork, narrative, and thoroughness of case review.
  • Manage indemnification process to pursue the recovery of lost funds from other financial institutions.
  • Manage caseload in an efficient manner in order to maximize departmental production capability.
  • Manage caseload in an effective manner to maximize the quality of investigations.
  • Enhance the overall development of the department's goals and strategies.
  • Promote the department’s goals and strategies throughout the company.
  • Effectively manage risks and rewards:
  • Adhere to internal policies, laws and regulations and complete risk training by defined due dates.
  • Identify and know the risks specific to your role, consistently adhere to defined procedures/controls mitigating these risks within appropriate timeframes.
  • Identify and escalate risks and issues in a timely manner and prior to risk management, risk review, or third party identification.
  • Complete any identified issues/ findings and risk corrective action plans within defined timeframes.


  • Assist employee relations in their investigation into employee-related fraud matters.
  • Assist in-house and outside counsel as requested.
  • Participate in groups and/or committees for the purpose of reviewing and improving policies, procedures, and processes affecting our department or our business partners.


  • High school diploma or equivalent
  • One year of investigative, law enforcement or relevant banking experience.


  • Preferred: Bachelors degree in business, law enforcement, criminology or other related field.
  • A professional certification such as Certified Fraud Examiner (CFE) or Certified Financial Services Security Professional (CFSSP).


  • Effective relationship building
  • Strong oral and written communication skills.
  • High degree of organizational skill.
  • Strong analytical ability.
  • Effective time management skills.
  • Self motivation
  • Computer literacy
  • Working knowledge of Microsoft Office Programs.


  • PC, office equipment


  • Will be provided

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

Key Technology and Operations (KTO) provides efficient, reliable and secure technology, operational, and servicing functions to support business partners and clients across Key. It creates an effective variable cost technology delivery model that maximizes the return on IT spend and orchestrates the efficient use of corporate information and technology assets while supporting innovation that creates competitive distinction.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 28723BR