AML Operations Support Lead Business Analyst – Ops Intel in Brooklyn, OH at Key Bank- Corporate

Date Posted: 10/15/2019

Job Snapshot

  • Employee Type:
  • Location:
    4900 Tiedeman Road
    Brooklyn, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


The Anti-Money Laundering (AML) Operations Support team (AMLOS) is a support group within Key Enterprise Security Services (ESS) that is responsible for providing support, subject matter expertise, and analytics for AML, customer due diligence, and sanctions screening processes and applications. AMLOS owns the ESS Data Validation Program which includes data quality, completeness, and validation for the financial crimes compliance model inventory (AML, OFAC, and Fraud). AMLOS partners with AML Operations, Risk Modeling & Analytics (RM&A), and Financial Crimes Governance (FCG) to help execute Key’s AML Compliance Program. AMLOS must develop and maintain knowledge of AML regulations and apply that knowledge to the support of AML systems and processes.


This position is a team lead position within the Anti-Money Laundering Operations Support (AMLOS) team responsible for providing support, subject matter expertise, and analytics within the Operational Intelligence pillar.

Operational Intelligence is a newly formed function within AMLOS that is tasked with building out reporting, metrics, scorecards, and analytics dashboards to provide AML Operations with effective and efficient tools and analysis to measure and monitor current workload, while proactively identifying emerging trends in operations.

The position is responsible for working with the Enterprise Security Services (ESS) leadership team, contributing to the development and implementation of various reporting, analytics, and data tasks in support of the AML Operations organization. The position will also be responsible for coordinating, tracking, and prioritizing work activities and ensure they are executed.

Relationship building within the Key Technology and Operations (KTO) organization, lines-of-business (LOBs), Financial Crimes Governance (FCG), Risk Modeling & Analytics (RM&A), Model Risk (MR), Internal Audit, Regulators and other internal ESS partners is a primary success factor. A strong background in technology systems, data analytics, ability to mine, clean, validate and analyze large datasets, and use of BI software (i.e. SAS, Tableau) are critical success factors.


  • Team Lead Activities
    • Ensuring execution of the activities associated with the AMLOS Operational Intelligence support team.
    • Assist in creating, monitoring, and reporting on performance metrics, goals, and results to senior management.
    • Demonstrate and maintain knowledge of industry trends and practices in AML Technology, Risk Management, Compliance, and Operations.
    • Demonstrate ability to develop and implement innovative strategies and solutions to achieve stakeholder and organization goals.

  • Execution
    • Mine data from primary and secondary sources, demonstrating ability to learn the secondary sources well enough to answer questions and inquiries from stakeholders regarding data quality and completeness.
    • Validate data by reconciling to neutral source or system of record, understand and explain variances.
    • Articulate results of data analysis and recommendations in one-on-one conversations and within group settings.
    • Participate in report development and code writing activities for enhancements to existing reports and/or development of new operational reports
    • Participate in scorecard development using visualization tools as decided by management
    • Participate in development of analytics dashboards using Tableau or other tools as decided by management
    • Ability to analyze, identify and recommend appropriate solutions to complex problems. Analysis includes operational impact, root cause analysis, cross application impact, and arrival at solutions that can be translated and communicated clearly to end users and key stakeholders.
    • Ability to use project management skills to drive completion of various tasks.

  • Relationship Management
    • Develop and maintain strong relationships with both internal and external stakeholders to establish and maintain a “trusted advisor” status within the various groups within Key.
    • Foster effective communication and collaboration among stakeholder groups to ensure workload is effectively prioritized, planned, and tracked to completion.
    • Ability to effectively partner, influence and negotiate with various senior lines of business partners, technology, compliance and external partners.


  • Degree in MIS, Data/Science, or related field
  • 5-7 years of experience in information technology, data management, or audit roles (OR 7+ years of experience in progressively more responsible technology or risk management roles)
  • Proven ability to mine, clean, validate and analyze large datasets
  • Proficient in data management and BI software esp. SAS and Tableau
  • Experience executing data validation activities, including creation and maintenance of controls associated with data quality, data completeness, and data validation.
  • Experience interfacing with stakeholders in lines-of-business, risk management, audit, and regulatory discussions.
  • Strong background in data management, including experience and knowledge of data transformation processes.
  • Preferred background or knowledge of AML programs and risk management.
  • Knowledge and experience in risk management concepts and the ability to effectively manage risk according to established risk tolerances and thresholds.
  • Proficiency with relational databases, queries, advanced use of MS Office toolkit for data collection and analysis.
  • Strong understanding of documentation standards and needs related to procedures, testing plans and results, report writing, recommendations, etc.

  • Strong oral and written communication skills.
  • Strong problem-solving skills.
  • Strong organization skills.
  • Ability to communicate and manage competing priorities among various stakeholders.
  • Ability to influence, negotiate, and communicate with various levels within the company (analysts, middle managers, senior managers).
  • Ability to interface with corporate governance functions (i.e. Compliance, Operational, and Model Risk), audit, and regulators, as needed.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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