This site uses cookies. To find out more, see our Cookies Policy

Administrative Assistant in Dayton, OH at Key Bank- Corporate

Date Posted: 6/3/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    10 West 2nd Street
    Dayton, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/3/2019

Job Description

ABOUT THE JOB (JOB BRIEF)

Under direct supervision, provides general support to a department or group of professionals; performs administrative and clerical duties as assigned; compiles and analyzes basic information for inclusion in reports or presentation materials; prepares spreadsheets, charts and graphs; follows established procedures.

ESSENTIAL JOB FUNCTIONS

Reviews and prioritizes incoming calls, requests, communications and documents. Takes initiative to research, summarize and resolve matters of reasonable complexity. Asks appropriate clarifying questions, exercises judgment and provides information as appropriate. Proficiency answering the telephone in a professional, organized and friendly manner. Ability to handle conference calls, call transfers, and other related tasks.

Provides general administrative support including, but not limited to, calendar management, travel and expense management, coordination of meetings/teleconferences, file coordination and management, time/attendance management, systems input, general research and project assistance, word processing, spreadsheet creation, e-mail and mail communications. Manages and protects sensitive and confidential information.

REQUIRED QUALIFICATIONS

- High school diploma required; college degree preferred
- Minimum of 3-5 years of experience in an administrative support role
- Working knowledge of Word, Excel, PowerPoint, Outlook
- Ability to work well with others and communicate effectively
- Follows direction and works independently on basic, routine matter

COMPETENCIES

Operating: Keeps on point, plans and organizes, gets work done, uses time management skills; follows work processes and focuses; manages workload; organized; exhibits an openness of new ways of doing things and an adaptable, continuous improvement mindset; understands and applies Key’s risk management philosophy in day-to-day interactions

Energy/Drive: Action oriented; drives for results; pursues work with energy and focus; drives for completion; client relationship focused; acts with honor and character

Personal/Interpersonal: Open, receptive, accountable, and approachable; keeps promises, honors, commitments, and demonstrates open, honest communication; exhibits positive behavior

People Management: Understands the value of excellent client service and demonstrates a commitment to client satisfaction for internal and external clients while balancing organizational profitability; actively listens to internal/external client feedback and delivers appropriate solutions; embraces an inclusive team and diverse perspectives to reach best outcomes; escalates issues to manager when appropriate; apply judgment within established guidelines to resolve client issues and needs

Results: Dedicated to finding solutions, resolving problems, and fulfilling client needs; takes personal responsibility to see that every client is satisfied; proactively shares knowledge to help others develop and to improve the performance of the team; consistently exceeds and/or meets goals; bottom line oriented; pushes self and others for results







FLSA STATUS:Non-Exempt

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

35767BR

Not Ready to Apply?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.