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2021 Enterprise Continuous Improvement Summer Internship in Cleveland, OH at Key Bank- Campus

Date Posted: 9/17/2020

Job Snapshot

  • Employee Type:
  • Location:
    127 Public Square
    Cleveland, OH
  • Date Posted:

Job Description

This career-path program provides the opportunity to participate in end-to-end and core business process improvement initiatives to help teams deliver significant cost savings, revenue growth, or optimized internal/external client experiences. Interns will also work under the direction of Enterprise Continuous Improvement (ECI) Process Engineers to assist in scoping and defining opportunities with strong results orientation and help identify creative solutions to ensure robust but not overengineered improvements are in place. In addition, they will have the ability to shadow our continuous improvement cultural transformations that involve training, mentorship, and thought leadership provided by our Process Engineers, in collaboration with our internal partners. Additionally, Interns will provide data analyst support to ECI Process Engineers, Leadership, and initiative teams for these aforementioned Enterprise priorities.

What You’ll Get Out of This Internship
  • Orientation to Key’s infrastructure and the business
  • Direct coaching and feedback
  • Engagement with senior leaders
  • Networking opportunities

Internship Required Qualifications
  • Enrollment in an undergraduate or graduate program in Business, Engineering, Supply Chain and Operations, Logistics, Mathematics, Statistics, or related field from a leading program
  • Aptitude and desire to pursue a role in Enterprise Continuous Improvement Process Engineering
  • Exceptional critical thinking, problem-solving ability, and detail-oriented
  • Basic understanding of Continuous Improvement concepts/tools: DMAIC methodology, DFSS, Lean Kaizen/Work-out, process management, Customer Journey Mapping, PDCA, A3, 8D, or Human Center Design, along with basic statistical techniques
  • Previous experience in project leadership, change management, and cross-functional team management is preferred
  • Exceptional written and verbal communication skills with specific ability to communicate concepts and ideas concisely
  • Good analytical and decision-making skills
  • Demonstrated teamwork through extracurricular activities
  • Ability to comfortably interact with clients in a professional and mature manner
  • Highly organized, detail-oriented, proactive, and resourceful
  • Proficiency in Microsoft Office® Suite (Excel®, PowerPoint®, and Word®), and prior use of Minitab, or other statistical software is ideal
  • Eligibility to work permanently in the U.S. without sponsorship now or in the future

What It’s Like to Work at Key:
Working at Key is an opportunity to join a company committed to your success and the success of the clients and communities we serve. At KeyBank, we are a diverse and engaged team that supports one another. Our diverse workplace creates a vibrant, stimulating and fulfilling culture. Key employees dive into rewarding work, build relationships with friendly and encouraging colleagues, are supporting their communities, and building a future that fulfills their dreams.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 43188BR

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