Job Description

Job Brief:
Own, oversee and drive the strategy of the development, implementation, assessment and support of one or more environments, applications or platform.

About the Job:
The Technical Lead will act as a subject matter expert and thought leader to understand the overall technical landscape of HR systems and all interrelated components between multiple internal and external applications. The Technical Lead is responsible for the coordination of Business Analysts, Data Analysts, Systems Architects, and ETL Leads for solution design, identification of complex dependencies and data requirements to support all related business clients.

Essential Job Responsibilities:

• Drives and architects the overall health, performance, availability, and resolution of system and client experience impacts for one or more environments, applications, or platforms.
• Servers as deep technical experts on the team; owns training program for junior engineers and mentors as the go to resource on the team.
• Evaluates and makes decisions on new technologies and how they fit into the production solutions
• Applies, and proactively prepares to ensure, proper security standers for code development are followed.
• Displays outward thinking, develops strategies for the full software development lifecycle of new and emerging technologies and demonstrates the viability; owns recommended technologies, maintain budget constraints, and ensure communication and awareness of implemented technology
• Creates, reviews, and approves technical documentation, specifications, and project artifacts with Sr Engineers
• Recommends standards and best practices across the entire bank for technology
• Define high-level application platform architectural guidelines and articulate reasoning and trade-offs for choices to business owners
• Deep understanding of the business; drives, formulates and designs complex solutions to anticipate and meet business needs Creates thorough, useable technical documentation for multiple applications and assists others in doing the same. Essential documentation includes, but is not limited to systems architecture documents, technical design documents, systems diagrams and design proposals.
• Creates functional prototypes and can explain the significance, advantages and disadvantages to both technology and business partners.
• Leverages domain knowledge to define optimal data sources, deliver enhancements within project scope and to identify project interdependencies and maximize solution benefits to the enterprise.
• Prioritizes and manages the resolution of defects found in all testing cycles. Provides insightful solutions to other team members as part of the resolution process.
• Ensures the team completes all development checkpoints and unit testing cycles within defined tolerances and timeframes as defined by the Key standards.
• Ensures all enhancements and testing activities are traceable in a requirements matrix and testing plan.
• Communicates development and project risks to impacted business clients and works with the Project Manager to mitigate defined risks.
• Ability to bring multiple parties together to address, communicate and lead production issues within the agreed SLAs for HR applications
• Ability to manage multiple system releases, do impact analysis on new releases, perform testing and release management for HR applications
• Ability to do system configuration to maintain and increase efficiency of the Workday System
• Can speak to dependencies and constraints with other business areas

Required Qualifications:
• Bachelor’s Degree with at least 12 years of experience in application development related processes in related field or equivalent experience.
• Extensive experience in leveraging emerging technologies; ability to design, apply and evaluate new information technologies for business environments.
• Extensive experience in software development life cycle; ability to use a structured methodology for delivering and managing new or enhanced software products to the marketplace.
• Extensive experience in basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.
• Expert in software development tools and activities; ability to produce software products or systems in line with product requirements.
• Expert in understanding the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
• Extensive experience in software reliability management; ability to develop and use principles, methodologies and metrics that increase software product performance and reliability.
• Extensive experience in the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Expertise in quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
• Extensive experience in approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Knowledge of the value of innovation; ability to create and develop new ideas for answers to work-related problems that improve the performance of the organization.
• IT experience necessary and Workday experience preferred.
• Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. Excellent written and verbal communication skills.
• Extensive experience in decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Extensive experience in effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
• Ability to multi-task across multiple projects, release cycles and non-project activities.
• Comprehensive knowledge of SDLC and PMLC.

FLSA STATUS:Exempt

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

44238BR