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Sr. Product Manager in Cleveland, OH at Key Bank- Corporate

Date Posted: 7/13/2020

Job Snapshot

  • Employee Type:
  • Location:
    127 Public Square
    Cleveland, OH
  • Date Posted:

Job Description

The Initiative Development Manager for Enterprise Payments is responsible for supporting product strategy and development in support of Key’s industry specific and institutional client verticals. This role requires strong strategy, product development and project management skills, as it will involve working with sales teams, technical partners, and product managers to identify, organize and prioritize product opportunities and shepherd initiatives though Key’s product development lifecycle.

Essential Job Functions:
  • Work with business development partners in Commercial Banking to identify, organize and prioritize multi-year payment strategy & roadmap to drive the businesses sales agenda.
  • Maintain a pulse on customers’ evolving needs and innovate / modify products and services for optimal customers relationships.
  • Lead efforts to develop differentiated products to meet customers’ evolving demands and preferences.
  • Work with product managers across payments to prioritize individual product initiatives against the broader Payments roadmap.
  • Monitor external trends across Payments.
  • Advise product managers through Key’s product development lifecycle.
  • Directly manage initiatives spanning across payment products or introducing net new capabilities through the product development lifecycle and support initiative transitions to product managers.Define requirements for high priority opportunity/gaps
  • Work with partners in procurement, technology and product to design solution
  • Manage business case development, contracting, due diligence, requirements, workstream creation
  • Partner closely with Risk and Compliance partners to make sure initiatives align to Key’s moderate Risk profile

The position will require moderate travel to attend industry meetings and conferences as well to assist Business Development opportunities when required.
Required Qualifications:
  • Bachelor’s degree or higher required or equivalent experience.
  • 3-5+ years in financial services, consulting or technology - Product, operations, and/or project management competency or related treasury management experience preferred.
Preferred Qualifications:
  • Experience with Payments products.
  • Experience in small business/business banking payment solutions
  • Experience managing technology partner relationships
  • Ability to effectively work in a matrixed organization with colleagues across various reporting structures.
  • Ability to educate and drive cultural awareness of the commercial payments strategy
  • Excellent influencing, consulting and communication (both oral and written) skills, with the ability to successfully interact with and relate complex technical information to multiples audiences in business terms.
  • Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
  • Knowledge of the concepts, principles, and processes of design thinking; ability to utilize the knowledge in designing new products and services and even improving organizational operation.
  • Ability to independently manage multiple concurrent objectives, projects, groups, or activities.
  • Strong research and analytical skills with an ability to innovate (ie. Think outside of the box) to come up with optimal solutions.
  • Methodological thinker, with strong experience with process / journey mapping and/or Product Development Life Cycle.
  • Ability to communicate with all levels of management.
  • Acute attention to detail with an ability to identify or discover trends or themes.
  • Ability to clearly articulate methodology for issue resolution to complex problems.
  • Analytical thought process and ability to determine paths of action and make recommendations to remediate issues.
  • Previous success in implementing simple and efficient product development or project management programs and processes.
  • Problem Solving and Critical thinking, with the ability to identify root cause and proper solution.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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