Sr Closer, CMBS in Phoenix, AZ at Key Bank- Corporate

Date Posted: 3/6/2020

Job Snapshot

  • Employee Type:
  • Location:
    2390 East Camelback Road
    Phoenix, AZ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

The Closer plays a vital role in the successful completion of transactions in the Commercial Mortgage Group. CMG Closers must be fully accountable for all activities that fall within their area of responsibility and have the knowledge to quickly assess situations, identify issues and work toward successful resolution. Under the direction of the Closing Manager the Closer is responsible for the following activities:
  • Review the Term Sheet or Application to ensure you understand the deal or to determine if any provisions need clarification.
  • Attend all weekly client calls and take the lead on obtaining information needed to move the deal to a successful closing.
  • Follow up with the consultant on the status of the insurance review and keep it on track.
  • Close all assigned loans assigned to you that successfully receive credit approval, meeting the closing deadline and metric measurement.
  • Carry a heavier work load and handle the more complex transactions.
  • Manage the legal and closing process by quickly identifying issues / concerns. Develops creative solutions and partners with sales/mortgage banker, underwriter and legal counsel to resolve legal and closing issues as they arise. Understands when to elevate issues/concerns to the closing manager, underwriter or mortgage banker.
  • Update the Loan Origination system for all assigned loans with current information and counsel assignment.
  • Create the Closing Workbook when you are assigned a deal and ensure it is updated on a real time basis.
  • Utilize for borrower due diligence when borrower consents.
  • Utilize the Loan Origination system for all activities that are supported by the system.
  • Learn the closing process and applicable job duties of the Closer position.
  • Assist other team members where possible.
  • Work collaboratively with internal team members and provide great client service to external team.
  • Act as back up for other team members. Take full ownership and provide the same level of service and accountability as your own deals.
  • Mentor other Closers on the team and help them to continue to learn and grow.
  • Promptly respond to questions and requests for assistance from Closers.
  • Adhere to internal policies, laws, and regulations and complete all risk training on time.
  • Identify the risk specific to your role and follow defined procedures to mitigate the risk.
  • Identify and escalate risks prior to risk management, risk review, or third-party identification.
  • Complete any identified risk corrective action plans on time.
  • If applicable, align pricing and leverage capital to support business strategies and acceptable risk adjusted returns.
  • Maintain standards of professionalism, conduct business ethically, avoid conflicts of interest and act in the best interest of our customers and Key.
  • After funding, deliver the due diligence documents to Loan Servicing.
  • Process early rate locks.
  • Prior to closing, secure current operating statements and rent rolls, certified by the borrower.
  • At funding, instruct outside counsel to deliver the original loan documents to the Senior Closing Manager.
  • Create the Closing Workbook when you are assigned a deal. Update, maintain and distribute the external checklist for the weekly deal calls.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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