Senior Sales Assistant, Fixed Income in Chicago, IL at Key Bank- Corporate

Date Posted: 8/9/2018

Job Snapshot

  • Employee Type:
  • Location:
    227 West Monroe Street
    Chicago, IL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Sr. Sales Assistants are focused on client service, and are responsible for monitoring and ensuring that all trades conducted by Fixed Income traders settle smoothly, and keeping track of failed trades so that they can settle in a timely manner. Sales Assistants also complete account maintenance work, including opening new accounts, updating account information and following up on required documentation.


  • Ensures that all Fixed Income trades settle smoothly
  • Keeps confirms for each sales person
  • Ensures they are correct before the settlement date
  • Checks trades daily to make sure they settle
  • Contacts clients on the same day of trade by 2:00 pm if they are failing to deliver
  • Keeps track of failed trades and works to get them settled in a timely manner
  • Works with clients and back office on trade problems (DK’s (Don’t Knows), money differences, etc.)
  • Notifies clients of good fails
  • Maintains client accounts
  • Opens new accounts on SIS (back office system)
  • Sets up accounts on Bloomberg
  • Follows up on paperwork if notified by New Accounts Department
  • Updates account information when notified by client
  • Keeps money manager information current in files, on SIS and on Bloomberg set-up
  • Keeps up with Customer Identification Program (CIP) and Dynamically Asked Risk Questions (DARQ) requirements and procedures from Internal Compliance
  • Assists sales team with administrative tasks
  • Helps with bids, offers or orders via phone or Bloomberg when salespeople are away
  • Processes requests for letters, sending out information
  • Makes travel arrangements
  • Completes expense reports
  • Monitors commissions
  • Provides customer service
  • Answers phones
  • Processes client requests for information: confirms, annual reports, prospectuses, etc.
  • Enters trades in various systems like Bloomberg



  • Works well in team environment
  • Must be in the office by 8:00am and work until 5:00pm EST
  • Series 7, 63 licensed (or ability to obtain within 6 months)
  • Ability to work under pressure and to strict deadlines
  • Excellent attention to detail with the ability to multi-task
  • Excellent written and verbal communication skills


  • Bloomberg and Fixed Income specific software applications

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

Key Corporate Bank is a full-service corporate and investment bank focused principally on serving the needs of middle market clients in seven industry sectors: consumer, energy, healthcare, industrial, public sector, real estate, and technology. Key Corporate Bank delivers a broad product suite of banking and capital markets products to its clients, including syndicated finance, debt and equity capital markets, commercial payments, equipment finance, commercial mortgage banking, derivatives, foreign exchange, financial advisory, and public finance.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 30737BR

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