Security Operations Center Analyst in Solon, OH at Key Bank- Corporate

Date Posted: 10/23/2019

Job Snapshot

Job Description

Job Brief

This role involves assisting in the performance and execution of various cyber security incident response tasks. The ideal candidate will be able to monitor and resolve security incidents and has experience in the information security and/or information technology fields. The candidate will perform security related functions using current tools and will need to be proficient with the various tools to ensure effective and valid results. The candidate has solid technical background across a wide range of security disciplines and solutions. The candidate must have presentation, report writing and customer interface skills.

The candidate should be familiar with security and/or technology risk and compensating controls. This candidate will function within the Corporate Information Security team, but will ideally be effective across the entire security spectrum and able to analyze security issues and explain them in standard business language. Functional knowledge of both technical and business aspects of security is highly desirable.

*The hours will be Monday - Friday/1:00pm - 10:00pm*

Essential Job Function

  • Works under general direction/supervision
  • Perform daily real-time monitoring and analysis of security events from a variety of sources to determine effective resolution from a security and business perspective.
  • Act as part of the team in responding to internal and external cyber incidents and attacks
  • Documents all steps taken during the incident response processes
  • Troubleshoot and supports use cases for security correlation and monitoring to ensure efficiency and validity.
  • Analyze, summarize simple to moderately complex data and communicate / escalate appropriately
  • Developing baseline understanding of enterprise technology strategy, business hierarchy and corporate culture
  • Good security, networking and/or technical skills; demonstrated ability to utilize tools and solutions
  • Skills in creating and presenting; minimal formal delivery; good writing and verbal communication skills; logical organization of information
  • Responsible for data gathering and analysis, administration and coordination; good understanding of risk; technical and non-technical problem solving with the team; effectively work with clients and team members
  • Understanding of security and technology strategies, related security controls and processes, and general business/financial knowledge
  • Supports leadership and team; background in technology and/or information security, understand the risks and issues facing Key from a security perspective; ability to tailor options to the client
  • Will act as resource for incident response related activities. Collaborate with technical teams for security incident remediation and communication
  • Create documentation of processes and ongoing associated enhancements
  • Utilize industry leading tools and solutions to effect enhanced security posture for the company
  • Provides technical security consulting support to address business and technology projects and requests
  • Acts as single point of contact for assigned work
  • Escalates problems in a timely manner
  • Acts as a backup for other team members

Required Qualifications

  • Bachelor’s degree or equivalent work experience
  • Experience in information security, incident response and/or information technologies
  • Understanding of incident response and/or networking/PC concepts
  • Ability to understand and analyze issues, then apply experience and judgment to develop sound recommendations.
  • Strong research and writing skills.
  • Ability to work independently within a team environment.
  • Knows when to notify management when deadlines are at risk.
  • Ability to communicate concisely, effectively and directly to management.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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