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QAS Platform Quality Lead in Brooklyn, OH at Key Bank- Corporate

Date Posted: 12/12/2018

Job Snapshot

Job Description

The Quality Lead – Sr coordinates all of the planning, execution and recap functions involved in testing and injecting quality safeguards into the development and deployment of software applications. This individual leads other QA professionals and fosters collaboration and cooperation with the greater project team in the pursuit of delivering a high quality product.


  • Leads the QA team for large complex project and may lead multiple quality leads and is answerable to all activities conducted to ensure quality.
  • Oversees the quality in all phases of the project including Requirement review, test script preparation, and test execution and recap.
  • Identifies gaps and confusions in the user interface and/or the workflow , etc and highlights to the project team the risks associated with technical debt, schedule slippage or other areas of concern.
  • Schedules resources, estimates QAS portion of project estimates and forecasts, manages testing needs with Shared Services, manages the Project Life Cycle (PLC) tollgates, calculates and manages traceability and test coverage, assist with test result triage, reports on overall application/project health and intercedes, when appropriate, with remediation efforts.
  • Creates a collaborative partnership with the Tech Lead, the PM, the BAs and other project participants and actively engages in grooming sessions, status meetings and other project meetings. Highly valued as a thought leader contributing to the final product.



  • Bachelor’s Degree or equivalent work experience required.


  • Three plus years of experience in quality assurance with keen organizational skills, an ability to both delegate, lead and “dig in” with extensive knowledge of quality assurance practices and methods.
  • Understands the test automation coverage and guides exploratory testers to fill the gaps.
  • Intimate understanding of an application domain, the release schedule, the user community, and can work with the other members of the project team to drive delivery.
  • Understands how to assess an application’s functionality by risk, impact and importance in order to prioritize the test execution and concentrate test coverage appropriately.
  • The ability to quickly understand the core functionality an and client experience of an application.
  • Financial Services experience is a plus.
  • Salesforce Platform knowledge is a plus.

Competencies and Skills:

  • Command of the types and number of resources needed for each effort and the ability to maximize their assignments to generate the greatest impact.
  • A process optimizer - - sees the opportunities for automation, can spot tasks and tests that do not add value and can eliminate waste to optimize the resources at-hand.
  • Expertise in exploratory testing and guiding others in exploratory test paths to maximize coverage.
  • Excellent communication skills.
  • Able to lead in all phases of the project and can communicate with others in the organization about the status and risks of the effort in detail.
  • Solid analytical skills to assess and report on quality metrics, app health, and project risks.

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.

Key Technology and Operations (KTO) is Key Bank’s shared services organization for technology, operational, and servicing functions supporting business partners and clients across all lines of business. Within the overall organization, KTO provides efficient, reliable and secure technology; creates an effective variable cost technology delivery model that maximizes the return on IT spend; orchestrates the efficient use of corporate information and technology assets; and supports innovation that creates competitive distinction. KTO is effective and efficient in payment and deposit servicing, loan servicing, exception and dispute processing, investment and support services, sourcing and procurement, as well as enterprise-wide fraud prevention, investigations and operational support to human resources and the Bank’s BSA/AML program.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 31194BR

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