Private Bank Trust Analyst in Cleveland, OH at Key Bank- Corporate

Date Posted: 11/13/2019

Job Snapshot

  • Employee Type:
  • Location:
    100 Public Square
    Cleveland, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

JOB TITLE: Trust Analyst
Grade/Benefit Designator: 79
Job Code: TBD

The Trust Analyst provides trust administration support and fulfills fiduciary responsibilities by providing basic trust administration for KPB clients and their beneficiaries. While serving on the KPB Wealth Services or Specialty Teams and within the relationship management team, collaborates effectively and provides insights and solutions to attract, retain and grow clients. Actively manages trust and agency accounts, in accordance with established policies and procedures, to a high professional standard while managing fiduciary risk. Retains and deepens profitable client relationships within assigned revenue base. Where appropriate, may focus on an area of specialty trust expertise. Successfully identifies opportunities to enhance client relationships while using proper channel management.

Trust Administration & Support
  • Administers assigned fiduciary and agency accounts with a proactive and disciplined approach
  • Reads and understands Trust Agreements and related documents for administrative purposes.
  • Reviews and maintains client information on trust accounting system and all applicable vendor system(s)
  • Applies sound fiduciary judgment to trust matters
  • Fulfills Key’s fiduciary responsibilities, ensuring retention of business and reputation
  • Uses cash forecasting to determine approximate amount needed in accounts over a period of time based on the accounts’ needs and trends, working closely with the Investment Officer
  • Discovers, analyzes and researches client transactions and recommend solutions as needed

Client ManagementSales
  • Identifies and prioritizes trust and other opportunities to deepen relationships and enhance revenue
  • Presents ideas and solutions to clients and prospects, in collaboration with team members
  • Participates in professional associations to demonstrate professional credibility and expand COI relationships

Team Collaboration
  • Provides backup and support to other members of the team
  • Builds and maintains effective working relationships with other team members to ensure high quality and timely administration of assigned fiduciary accounts
  • Serves as a resource for the team on projects needed

  • Performs annual review of all assigned accounts
  • Maintains compliance with all internal policies and procedures, as well as, with regulatory and legal requirements
  • Mitigates risk on individual book of business
  • Assumes accountability for all delegated work on assigned accounts
  • Keeps current on the latest developments in trust law, tax law, and other issues related to the trust business
  • Undergraduate degree or equivalent work experience, accounting or finance preferred
  • General knowledge and understanding of fiduciary, financial and/or investment products and services
  • Progress towards completion of Cannon Trust Schools I, II and III or equivalent knowledge from other industry training or equivalent experience
  • Self-motivated, goal and results driven
  • Demonstrated ability to be accountable for a process and/or delivery from end to end

Client Focus - Is dedicated to meeting the expectations and requirements of internal and external clients; gets first-hand clients information and uses it for improvements in products and services; acts with client in mind; establishes and maintains effective relationships gaining and retaining client’s trust and respect.
Communication: Excellent written and verbal communication skills.
Decision Quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers; seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
Personal Effectiveness: Detail oriented, demonstrates adaptability, develops oneself, personal organization.

Leadership: Promotes a professional team atmosphere that encourages the open expression of ideas and opinions leading to a successful client service environment. Supports business objectives through active advocacy and behavioral adoption.

Trust Accounting Systems, CE Desktop, Salesforce, and Microsoft Office
Office equipment

Cannon Level I or equivalent preferred
Cannon Level II/III or equivalent optional.
On the job and as required to maintain licenses and certifications



KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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