Technical Engineer III in Brooklyn, OH at Key Bank- Corporate

Date Posted: 9/9/2019

Job Snapshot

Job Description

Job Brief: Device Integration Engineer III
This position may be filled at different salary grade levels depending on requirements. Under general supervision of senior members of the team, provides device integration engineering expertise for KeyBank’s client computing environment. Interfaces with vendors, as well as other KeyBank's Technology & Operations teams to provide a seamless and reliable computing experience to end users. Act as a device integration engineer resource on projects. May coach junior technical staff. Development and enforcement of technology standards and assist with white papers and/or presentations. Provide analysis, design, engineering, and consulting for systems management tools used within KeyBank’s environment. Responsible for research and analysis necessary to provide capacity and performance levels required to support business initiatives, as they pertain to KeyBank systems. Works on problems of diverse scope, where analysis of situation requires evaluation and judgment.

Essential Job Function Device Integration Engineer III
Under general supervision of senior members of the team, provides device integration engineering expertise for KeyBank’s client computing environment.
Interface with other Key Technology & Operations teams to maintain and support the environment.
Assist with testing and deployment of end user and business applications.
Act as a device integration engineer resource on projects of all sizes.
Project lead role on small projects and medium size projects. Assist with large and, sometimes, enterprise wide projects.
Begin to employ diagnostic methods and analytical skills to solve problems with effective solutions from a variety of sources.
Demonstrate aptitude and interest in technical skills by implementing tactical solutions with supervision.
Cursory Knowledge of UNIX/INTEL/Web/Client/Database/Network technologies and computing concepts.
Display composure during demanding situations in addition to day to day activities.
Effective communicator in individual and group settings (verbal and written).
Establish and maintain effective relationships with internal clients.
Escalate issues and problems to senior team members and management as required.
Familiarity in ITIL concepts.
Hands-on experience with the following:
Personal Computing and Mobile Hardware (HP, Lenovo, Dell, Apple, Samsung)
End User Computing Operating Systems (Microsoft Windows 7-10, macOS, iOS, Android, Chrome OS)
Browsers and web based technologies (Internet Explorer, Edge, Chrome, Safari)
End Point and Data Center Virtual Machine Experience (Hyper-V, VMWare ESXi, VMWare WorkStation or Fusion)
Wireless Technologies in Mobile devices (LTE, GSM, Bluetooth, Wifi)
Presentation Virtualization Support (Citrix ZenDesktop, VMWare Horizon)
Maintaining Secure Systems (Avecto Defendpoint, Symantec Endpoint Protection, System Center Endpoint Protection, Carbon Black, zScaler SSL Decryption, ForcePoint DLP)
Systems troubleshooting (Microsoft DART)
Endpoint Configuration Management (SCCM, JAMF, AirWatch)
Active Directory and Group Policy
Microsoft Office Suite and productivity tools (Office 365)
Application Virtualization (Citrix ZenApp, VMWare ThinApp, App-V)
Scripting Experience (PowerShell, VBScript, BASH, CMD)
Application Packaging (Install Shield, JAMF Composer)

Required Qualifications Device Integration Engineer III (JB 80) or IV (JG 81):
3+ years technical experience in client computing engineering
2 Year degree or equivalent experience
Time management; tracking and reporting
Action oriented
Intellectual horsepower
Problem solving
Customer focus
Learns on the Fly
Deals with Ambiguity
Working knowledge of UNIX/INTEL/Web/Client/Database/Network technologies and computing concepts.
Good communication skills (verbal and written)
Basic understanding of business factors influencing technology
Ability to create technical documentation for peers and junior engineers


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Not Ready to Apply?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

At Key, we’re committed to diversity and inclusion in all we do. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by email.