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Contact Center Opportunities

Are you a proven professional with a background in sales, customer service or retail banking? Does your search include jobs that promote performance and inspire success? Welcome to KeyBank! We are currently on the hunt for top talent to fill a variety of openings for Banking Specialists at our Cleveland, OH and Buffalo, NY locations.

Banking Specialists at KeyBank work within our financial services contact center environment. The primary focus of this role is to analyze client needs and recommend financial solutions that create lasting client relationships. In this role, you will receive inbound service calls, emails or chats from our clients. While interacting with clients, the Banking Specialist will answer inquiries, resolve issues, respond to client needs, uncover and explore opportunities to sell additional products and services, and make qualified sales referrals.

This is a fantastic opportunity to showcase your skills while you build a career with an industry leader. Our Banking Specialist roles are ideal for individuals with prior experience in sales or customer service.

Perks of our employment package include:

  • Excellent starting pay
  • Comprehensive medical, dental, and vision benefits
  • Company-sponsored life, disability, and accident insurance
  • Flexible Spending Accounts (FSA)
  • 401(k) retirement savings with company match
  • Generous paid time off
  • Flexible work schedules
  • Numerous work/life balance rewards
  • Ongoing opportunities for advancement
  • Networking groups
  • Professional development support

Motivated candidates with a background in sales, customer service or other related banking jobs are encouraged to apply today!

Stay connected with us as we continue to grow - join the KeyBank Talent Network today to learn more about our future openings as they continue to become available!

Current Open Positions

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Contact Center Service Specialist
ABOUT KEY: KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies with assets of approximately $101 billion as of June 30, 2016. The acquisitio
Location: US-NY-Lockport
Posted: 2/18/2017
Call Center Representative-Cleveland
ABOUT KEY: KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies with assets of approximately $101 billion as of June 30, 2016. The acquisitio
Location: US-OH-Cleveland
Posted: 2/25/2017
AnswerBank- Call Center Representative
ABOUT KEY: KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies with assets of approximately $101 billion as of June 30, 2016. The acquisitio
Location: US-NY-Amherst
Posted: 2/23/2017
AnswerBank- Call Center Representative
ABOUT KEY: KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies with assets of approximately $101 billion as of June 30, 2016. The acquisitio
Location: US-NY-Amherst
Posted: 1/31/2017
Contact Center Representative
ABOUT KEY: KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies with assets of approximately $101 billion as of June 30, 2016. The acquisitio
Location: US-NY-Amherst
Posted: 2/23/2017
Pages: